Mercer Hotel Downtown, BW Premier Collection

Explore Mercer Hotel Downtown, BW Premier Collection
9.0
Exceptional
From 780 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

6.0

Service and Facilites

9.2

Traveler Reviews Mercer Hotel Downtown, BW Premier Collection

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a clean, updated room in a great location in Stratford. We walked everywhere for the couple days we stayed there. The staff were all VERY friendly and helpful. Mercer also has a great restaurant as part of the hotel. The hotel is “boutique” type with 14 rooms above the restaurant. The only thing that keeps us from giving it 5 stars is the access to the hotel is quirky and only accessible with stairs. You have to carry your bags through a winding set of stairs and hallways to get to your room. All that said we would definitely stay here again.
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Tasha
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Quaint, boutique hotel in central Stratford. Perfect to explore town, the riverside & theatre.
Susan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location within walking distance to most downtown attractions. The staff were very welcoming and the restaurant had a wonderful selection. It was also incredible that they stocked the rooms with local food items to purchase from the minibar.
Timothy
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An adequate hotel with limited service. The lack of an elevator makes your comings and goings somewhat of an exercise. The staff was friendly but the decor is rather gloomy.
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome place and great restaurant. Will be back
janet
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed our 1 night stay on the 2nd floor at the Mercer Hotel. The staff was very courteous and helpful, the room was very clean and the king bed was very comfortable. We heard the occasional noise from the room above us and the muted hum of the air conditioning units on the roof but it wasn't a problem for us. The location was very convenient for walking to all the theatres and for shopping. And the Mercer restaurant food is great!
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Terry
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Needs a elevator
Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Mercer hotel is located right downtown. The room was surprisingly spacious and very clean. The bed was very comfortable too! The restaurant attached to the hotel has a lovely patio with great food and drinks. I would definitely stay here again!
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great food.
JULIAN
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The bed was the most comfortable I ever slept on. A elevator would have been usefull.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Having the large restaurant right below the rooms would benefit a lot of customers
Katharine
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location in town, clean modern room, comfy bed, nice bathroom.
Gordon
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All was good other than the parking. Once we figured out where it was.
Sohee
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property is conveniently situated with lots of interesting shops and good restaurants close by. If you're looking for a quiet room, ask for one that faces the river. If not available, ear plugs are suggested.
Phianna
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location, clean rooms , excellent restaurant downstairs. They have over night parking behind the hotel but you have to pay. There is no elevator to get to your room — only stairs.
Giuseppe
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10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

excellent location clean modern and great staff
Monique
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Modern clean room. Delicious food
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff at the restaurant and hotel are so kind. Everything we needed was here. We would definitely stay again.
Nina
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Convenience to downtown and quiet despite being above their restaurant. Would have liked to be able to open the windows more as the room was quite hot but being on the Main Street a bit noisy.
Mariko
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was clean, modern, and exactly what it looks like on the hotel website. Great location near restaurants, lake, and Tom Patterson theatre. Would stay here again.
Number of reviews per page
20
40

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