9.2
Exceptional
From 497 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Ryokojin Sanso

Number of reviews per page
20
40
Top reviews
Makoto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was a wonderful place to stay because of the views, hot springs, food, and people. I will be there again!
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is quite old. Public onsen don’t have much accessories.
Daniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The check in process and the follow up since the reservation made were excellent. The reception when we arrived was 10/10 perfect. If there were a rating of 11/10, I will use that.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Hotel style property, a little larger than I expected. A bit dated. We stayed in a traditional Japanese room with futons. Overall the room was great, but the futons were the hardest, least comfortable of the trip. Meals however were excellent, and we very much enjoyed the outdoor baths.
Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very peaceful and quiet. Very good hot spring baths and the food was outstanding. Staff was very courteous and provided transportation to and from the hotel and bus stop.
Pam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Amazing experience but a bit odd… we took public transportation which I would not recommend. It took most of the day to get to from Fukuoka. With bad storms, the local train service was temporarily cancelled. Given we had no car and the ground was very wet there was nothing to do but stay put. The hotel staff was very friendly and tried to help us navigate our journey back. The onsen experience was our first and was amazing. Overall the property is very dated and sleepy. The food was disappointing but the dining room views were stunning!
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Verified traveler
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

One of the best and most pleasant experiences. It’s such a great stay on all aspects, and very affordable too. Already thinking we will be back again soon!
Dr Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

A very special Ryokan....a great place to experience Japanese hospitality, culture, food, onsen, and wonderful opportunity to see/ hike in Kirishima National Park with 20 volcanoes.
COLIN
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

This was our last stay on our 28 day holiday in Japan and was a wonderful way to finish. Our room on the 3rd floor had a wonderful view, despite Sakurajima being mostly hidden for the 3 days we were there. Staff were all very helpful and friendly and many of them spoke a little bit of English. The kaiseki dinners provided an excellent variety but an english menu would have been helpful. We experienced 2 of the 4 private onsens available on site. There was no additional fee for this, but they book out very quickly, particularly in the evening. There is a toilet and shower in the room, but the hot water is very slow to arrive, so shower at the onsen's is the recommended option. This was an excellent secluded location to enjoy hiking in the Kirishima Kinkowan NP or a day trip to Kagoshima.
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Tsz Kwan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The dinner set quality has room to improve and onsen amenities are not sufficient and with little varieties.
Irina
icon- with Friends
with Friends
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

インテリア、景色、貸しっきり露天風呂、足の湯からのビュー
Will
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 277 week(s) ago

Expedia Group verified review

When checking out, the stuff gave us a few masks as gifts. The onsen is really nice especially the family onsen and the foot onsen.
Clara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 282 week(s) ago

Expedia Group verified review

The hot spring and staff are awesome! Nice view, good service!
V.Chan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 283 week(s) ago

Expedia Group verified review

Traditional Japanese onsen hotel. View from the windows of hotel room is superb. Staff are all very helpful. Dinner is good too
Ivan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 284 week(s) ago

Expedia Group verified review

The private onsen is fantastic, traditional outdoor onsen environment is good for couples and families
WAI KUEN
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

private hot spring outside the Hotel is new for me, very very enjoyable
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

Enjoyed a private hotspring.
Swee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

nice view from room, and nice private onsen, great for a family vacation!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Staff are so friendly and understand English well. High quality of food and hot spring are impressive. The hotel sounds traditional but is well maintained. Will book again if I go to Kirishima again.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 299 week(s) ago

Expedia Group verified review

I really like the staff and the environment. The walk around the property is a great experience. The outdoor onsen is a must do! The walk to the falls is so exciting that no kid should be allowed to do it by themselves.
Number of reviews per page
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