Vv

This was our first trip to Queretaro as a family. (Husband, Wife, and 2-year old boy) We stayed June 20-29, 2026. Every aspect of the hotel was excellent. First and foremost, the staff were amazing. Special thanks to Lety, Santiago, and Israel from the Domun restaurant (Taboa)! Great people to talk with and share laughs while providing top tier service. We didn’t know before we booked there is a kids area (in the back of restaurant) that is perfect for most ages of children. My boy absolutely loved it. The food was excellent at anytime of the day. We had a Superior King Room which was plenty large and very modern. We loved the room (and we are extremely picky about quality). The hotel is a busy place with many business professionals checking in for work and the like, but that never impacted our stay. They were able to handle a lot of people with ease. We didn’t have many requests for the front desk, but every time we did request anything it was taken care of properly. All around the staff were excellent. Domun has an onsite free parking garage. This was crucial for the rainy afternoon returns to the room. Centro is very close to hotel by car (5 minutes), Juriquilla is about 20-30 minutes away depending on the traffic pattern. Pool was open and very nice. Rooms are sound proofed between the rooms, slight road noise, we never heard any noise from neighbors. 10-out of-10 I would recommend. Having a car to drive would be recommended and it was perfect for us.

Room were so clean

Everything was amazing!

The personal stuff, the Room is clean the hotel is exelente location.

Me encantó la propiedad

Rooms not clean, understaffed, room service never arrived, guest valet parking was never on site, no hot water

Great place, hotel gives you a lot!

Very nice and friendly staff.

Ac is good

Clean room, nice staff, great (not included) breakfast with a kid's play area for my son! I actually got to eat in peace!

Loved the place - clean and fancy. Erika, their hostess, was so nice and friendly as she made us feel at home

It was beautiful

Beautiful hotel and the staff went above and beyond! My husband got food poisoning in the evening and spent most of the night in the bathroom. With having a 6am flight home, I had to make sure that he would get some medication to even have the smallest of chances for us making the flight. At 2am there were 2 attendants at the front desk and both helped me call a 24hr pharmacy to see if we could get some meds delivered and when that was not possible, organized a ride and translator to take me to the pharmacy. We’re able to leave the hotel at 3:30am and make our flight. Thank you from the bottoms of our hearts! The beds are super comfortable, great pillows and our room had the view of the city and we got to see the lit up aqueduct one last time. Very very beautiful hotel. Highly recommended!

Everything was excellent

Large comfy rooms, nice restaurant and all at a very reasonable price. The staff was the best! They go above & beyond to accommodate you & make your stay memorable. Special shout out to Ramona, Alejandra, & Eduardo!

I was not offered any VIP benefits, despite staying here several times, and I have informed the front desk every time that I am supposed to receive VIP offers.

Second time staying at Domun just because of their delicious breakfast

Clean and good service

Amazing gym!!!! Great hotel overall