We stayed from Thursday, July 3 to Monday, July 6, that is, yesterday we left the hotel. We stayed at the last hotel in its good ratings, but it is necessary to comment on the following. We booked 3 rooms. * In all three rooms we find cockroaches. * On Sunday, they suspended the Light at 12:00 of the day, without notifying the clients', they shielded themselves that they put a little visible sheet on the reservation. We brought insulin, and that risked damage. We are on a fourth floor and had to go up the stairs, which were completely dark. Consequently, there was no water. I recommend giving customers verbal notice. The maintenance is normal, but if they ensure that everyone knows, we're looking for a way not to be at the hotel. * The food was very good, and the waiters were friendly. *The reception staff, some friendly and others especially those who were there on Sunday, need to work more on customer service. *They need fumigation, I hope in the kitchen if they are careful in cleaning. * The cleaning lady on the fourth floor is very helpful and with a good attitude, cleaning the rooms without light.

La comida del restaurante, no hablo por el desayuno de cortesía, es más bien por los alimentos a la carta por ta tarde/noche; son de muy baja calidad. La alfombra en el pasillo de las habitaciones del segundo piso está extremadamente sucia y llena de manchas. La limpieza de las habitaciones es a más aceptable.

Good

Room is clean, and staffs are nice, and breakfast is also good

M

Stayed there for a night coming from Oaxaca before travelling on the Chiapas. It is a Hampdon Inn so not much to say I guess. You get an internationally standardized experience at a good price. Staff was very friendly. I was advised not to walk around in the area on my own at night but take a cab to get to a restaurant etc. instead. The area looked decent to me during the day but I like to follow what locals tell me. ;-)

The room was clean all the time. The people was cordial and respectful. The breakfast was Great. Plus they have a restaurant at the location on to 10 pm that was great and the food was good too. The only thing I didn't see and I didn't check if they had a pool.

Clean, friendly service, great breakfast

Beautiful hotel, the bed was very comfortable. We got a great night of sleep! The breakfast buffet was well stocked: Chilaquiles, eggs, frijoles, yogurt, fruit, waffles. Walkable to a wide variety of restaurants for dinner. Excellent! 10/10

Good, clean, easy check in. Front desk was super friendly and accommodating, professional

El personal muy amable, el desayuno incluido super bien, sencillo pero todo bien. Muy limpio.

Very clean

Very clean, friendly staff and great breakfast buffet.

The staff was friendly, the common areas were very clean, and the room was comfortable. The breakfast was not great; it was okay.

Excellent ratio price/quality

Ok

Nice property!

The breakfast they provided was good

Very convenient, clean, with super friendly staff. The parking lot is fine. Breakfast is ok, but not very good.

Great hotel