Hotel Sudu Araliya

Explore Hotel Sudu Araliya
7.0
Pleasant
From 43 reviews
Cleanliness

6.8

Room Comfort

6.6

Service and Facilites

7.6

Traveler Reviews Hotel Sudu Araliya

Number of reviews per page
20
40
Top reviews
Ben
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It looks promising in places, but sadly the whole place smelled damp when we visited.
Dilan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel nice staff friendly and helpful! Will return again for sure! Highly recommended!
Dilan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel! Excellent staff and easily the best hotel in Polonnaruwa. Will be back!
Nethika
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Nice place. Better than the pictures
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Excellent location. Great staff Catered to our needs with care.
Rajeev
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Nice quiet place near a lake
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Great staff and fab hotel. Nothing was too much trouble
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Beautiful property. Air conditioning is okay. Dinner is very good.
Alexandra
2.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

The hotel looked promising upon arrival, with a big open reception housing many elephants. However, the 'hot' buffet food was cool, the salads were warm, the breakfast fruit juice dispensers were dirty with lots of fruit flies evident. The range of food was 95% spicy and not geared for western tastes. The shower gave only cold water. We were woken with maintenance drilling at 7.45am.Not that close to Kaudella NP. It was not all bad though...there was a good view of the lake and monkeys in the close by trees. Massage excellent value, but Hotel Not good value at £67 half board; beers were also expensive at around 750 Rs for 625ml bottle.
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Suku
6.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Very convenient base for visiting Polonnaruwa sights. Beautiful surroundings and well kept grounds, Can't say that about the condition of the rooms ..... but they were adequate for a 1 night stay. Restaurant seemed to cater to large tour groups.
Verified traveler
2.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

Have to change 3times room. Booked for lake view. At the end got nothing. Toilet & shower was dirty. Bed was with poky springs. Only the staffs are good & friendly.
Kim
6.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

I chose this hotel because it said all rooms with lake view. Mine was facing a field with a tiny view of the lake at the corner. I requested for high floor but got the 1st floor. According to the reception, all rooms fully booked, but during dinner, there were only about 12 people. The car park had only 6 vehicles. Room is big. Tv small with wires exposed. The lights are of 2 colours, warm and white; looks like they ran out of the same colour lights. Hotel under renovation. Bathroom - a yucky smell coming from the drain near the washbasin. After pouring water into it and leaving the extractor fan on, the smell dissipated. No shower gel. Nice hot water. Electric power was interrupted a few times which stopped the A/C. Wifi is out of range in the end rooms. Even then, wifi does not automatically connects when in range. Dinner buffet quite a good spread. The French onion soup and kottu were good. Flies in the open restaurant. Sprawling grounds - good for kids to run around. There were big red ants though. A good size Swimming pool. The back of the hotel faces the lake and one can see elephants and buffaloes in the distance. Peaceful. Some staff have Pinkerton Syndrome.
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Verified traveler
10.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

This hotel located on center of the historical site. All places are in waking distance. Hotel staff were very helpful and friendly. Even chef offered to prepare a special meal for kid without any additional fee.
Carol
6.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

I have to say we were a little disappointed with our stay. The website stated that the hotel had 5 restaurants and several pools. The hotel had only one restaurant, which served a variety of cuisines, and the food was very nice, but we expected to have a variety of places to try, not just one! Also, there was only one pool and a childrens small pool. Very nice pool, but again, only one! Please be more careful with how you advertise accommodation. The staff really make the place....without thir efforts it would not be a pleasant stay, so they are to be commended.
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Adrian
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Great location and excellent staff. Only let down was lack of housekeeping which had to be requested in the evening. Also tea and coffee facilities were provided with a UK plug but no adaptor, could only use as we had an adaptor. Breakfast was fantastic buffet and pool excellent.
Maha
8.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

Very quite and serene
Verified traveler
10.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

First of all thank you very much hotel staff.they are very friendly always they are with smiling face. Manager mr.vijitha is really friendly.this hotel is nice to stay.
Verified traveler
8.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

Excellent hotel location with stunning pool and gardens on the lake and good walk from the hotel. Our only downside is that the hotel is accommodating large groups and is proposing breakfast and dinner buffets which are only proposing very basic food (and there is no other nearby alternative option).
Tania
10.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

We stayed five-nights at Sudu Araliya Hotel in a deluxe room with lake views. First I will mention the issues we encountered. They are: • Pipes leak when draining a full basin • Problems with shower drain, causing shower to overflow • Several light bulbs blown • Dodgy kettle with warped lid • Room safe not secured to wall or anything. Can be carried off. • Light switches in awkward position, between 2 beds Now for the positives: • Every single staff member we encountered was absolutely amazing. They were polite, friendly, welcoming, and treated us with such respect. This made our stay at this hotel very pleasant indeed. • The location of the hotel was fabulous in that every evening you could see one or several Elephants across the lake. The proximity to the lake meant that sitting outside was a very peaceful and pleasant experience. • The Sri Lankan food was very good and much appreciated. Also the Executive Chef was very accommodating and tried to please us by providing us with our requests. • The room was cleaned very well and I am a fully cleaner. It was a very memorable experience and a very comfortable stay and therefore we will definitely be rebooking this hotel again, when we visit Polonnaruwa.
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KT
4.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

We booked two rooms through Wotif. It was on a promotion. We got there and got two smelly rooms! The smell was coming from the bathroom. Got maintenance to have a look and the answer was that the rooms we were given haven't been used for a long time!! It seems that when you book online and if it is on promotion then you get allocated the worst rooms in the hotel. This is not the first time I noticed this in this trip to Sri Lanka. After speaking to the front desk they gave us another room. It wasn't smelly ....... I must say the staff was fantastic. They were friendly and the service was good.
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