I have mixed feelings about our stay at the White Angel Hotel. While the property has many positives, there were also some notable drawbacks. Pros: The hotel is beautifully located in the middle of the mountains, with stunning views from the rooms, dining area, and pool. The property is well maintained, breakfast was very good with a wide variety of options, and the staff was friendly and accommodating. It was also very convenient to rent ski equipment and purchase lift tickets directly at the hotel. Cons: The biggest issue was the check-in process and room arrangements. We booked three rooms with king-size beds for a total of eight travelers. According to Expedia, the rooms accommodate three people, and we planned for my husband and me to share the bed with our 8-year-old daughter, which we’ve done on many trips. However, at check-in we were told the rooms were considered “double” and that three people were not allowed to share a king-size bed. Our friends faced the same issue. We were forced to upgrade to “triple” rooms (king bed plus pullout sofa) at an extra cost of €200 per night per room—€2,000 total. Since it was Christmas Eve, we had no alternative. Pool and spa access is not included and costs €20 per adult and €15 per child per visit, which adds up quickly for families. Lastly, the ski-in/ski-out access is narrow and located on a steep slope, which may be difficult for inexperienced skiers.

Good

Perfect

White Angel is the best hotel in on the Mountain completely ski in and out! Love you White Angel......

Great for ski-in-out. Decent size room, robes,etc. Room lacked adequate lighting and had NO mirrors except the dark bathroom. Breakfast was good but items in the buffet were not replenished. The head waiter was too prominent in constantly berating his staff. One night we told there were no tables when obviously there were plenty. Shower had good water pressure and ample room.

A new room. Amazing view. Clean and comfortable. The place has a great spa for free (pool-sauna-infinity pool)

Excellent hotel Amazing view

Fabulous stay.

Beautiful, great service.

I couldn't give it more than 3 stars because of two big issues: 1. the shuttle system is a mess: the schedule isn't followed; when a shuttle fills up it leaves even if that before the scheduled time; although there are two vehicles, only one shuttle is typically active, regardless of need. We ended up waiting for nearly an hour at one time to back up to the hotel because the shuttle left before the scheduled time, and in a loud "conversation" with another group trying to go down the mountain because seating was insufficient. And 2. The level of English is such that a lot of requests and other conversation are not understood. For a high-end property during the height of the ski season, when they are making the most money, these should not be issues. Otherwise, we were very happy with the place.

Beautiful view

Excellent service, staff go above and beyond, amazing amenities to

This property is over priced. We rented two rooms. In both rooms you could not control the temperature, asked three times and were total yes,yes. But was not fixed. We were in a newly built room and the bathroom fixtures were falling of.

Lovely comfortable hotel . A little far from town but convenient ski in at end of day . Could not believe the 25 euro per person charge to use the pool each day , an exorbitant extra

Beautiful hotel with good ski access. Rooms with jet spa are amazing after a day of skiing. Easy shuttle into the town if you want other dining options.

Outstanding service by everyone at the hotel from the reception to the staff in the restaurant. Spectacular views from the dining room and lots of choice at breakfast. Shuttle bus available as needed. Ski in/out hotel was really handy!

Great stay right by the slopes!

I could not have given White Angel Hotel higher ratings. It is one of few places that I think is majorly underrated and we even looked up GroupABC to stay at their other properties in the future. The restaurant, bar, spa, and overall building management were all high quality and affordable. They also provide a lot of ski services that are helpful (getting passes there, rentals, ski in ski out, lockers etc). Definitely would come back again.

great skiing trip. fantastic hotel

Lovely hotel clean, fab staff, amazing breakfast, lifts to the village with hotel transport really good, covid safe, and most important real ski in ski out.