9.0
Exceptional
From 83 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Traveler Reviews Ziegler Cottage

Number of reviews per page
20
40
Top reviews
Nick
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall a bad experience. There are far better hotels/stays for just a few more quids: Room condition: Degraded, dirty and with questionable stains everywhere and we witnessed ants moving pieces of food from under the bed (see photos). Cupboard couldn’t close properly and pops open midnight. Windows had strong watermarks so you can’t really enjoy the view. Service: The manager look-a-like gives zero respect to customers, abruptly stopping people mid sentence to say whatever he needs to say. The staff is very cheeky, asking for more tips rudely (literally said “this is little money, more?”) even though we already tipped well above standards. Location: It locates right below the landing path of airplanes so you wouldn’t be able to catch a good night sleep here. It looks like it’s near the airport, but in reality it will take you 40mins to get to the airport, as it locates right in the middle of the strip with no bridge to cut across to the airport. Overall, it’s an utter waste of a could-be-lovely seaside cottage.
Read More
Jill
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The manager was really kind, even getting up in the middle of the night to welcome us. Breakfast and dinner were very good. Room was a good size and very clean. We had a tuk tuk tour of Negombo organised by the hotel. Thank you for looking after us so well
Lavinia
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very clean, friendly and detail oriented. Very nice room and bathroom (room 26). Great location if you appreciate some quiet time and pool or beach time. They waited for us with welcome drinks in the middle of the night and we had a fantastic view from our room. Improvement points: a better bed and better food (the chicken dish l had at lunch had more smashed bones in it than meat).
Read More
Anna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Good breakfast. Cute pool aerea.
Mahshad
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel was nice but there is a lie here It is not a 4 or 5 start hotel it is i guess 2 or 3 stars But the staff were very helpful and nice Breakfast was really good
Andreia
icon-with Partner
with Partner
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

It was an enjoyable stay. The pool is really nice and the sea is close, although it is not possible to swim there. The place is a bit run down, but I think the price paid was fair. The staff are really really nice, with Lucky helping us and booking for us a couple of day trips. I did also enjoy the food, which had that homemade taste which was welcome after eating out so much while on holiday. I would stay again.
Read More
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff really made this stay special. They made you feel like family and every detail was taken care of. The view is wonderful and the food in the restaurant made fresh. Great Value for money. It is a wonderful place to start and finish your holiday!!
Aurora
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great hospitality
Michelle
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Our stay at Ziegler Cottage was truely remarkable. It can only be described as a little piece of paradise. A truely beautiful place where I could relax in a way I haven't for years & as a result I think I healed. The spectacular garden backs onto the beach & we saw the most incredible sunsets. The staff were amazing & they looked after us in a way I've never experienced.We felt like royalty. A really incredible place & a remarkable experience. I don't know what led me there but I'm so grateful the path did.
Read More
Abdulla
icon-
2.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

When I arrived they checked me in a 4 walls. No window, like I have been checked in prison. I asked to change room and they told me nothing available. Instead they asked me if I want to go another hotel which they can help with. It was like 5pm and had a long day, I just wanted to check in and relax. But I was taken to another hotel and had to wait like another 1 hr. I wouldn’t come back again!
Read More
Harry
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

.
Maimie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Great to get away from the hustle & bustle of the city and retreat to nature in a beautiful setting. This is what Nature’s Nest offers. The staff is really exceptional and knowledgeable on the animals, birds, area. The activities offered are varied with many options available. The meals were delicious with lots of variety. Kudos to the chef and his team. Definitely recommend Nature’s Nest.
Read More
Jacqueline Bette
icon-Leisure
Leisure
6.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The breakfast was fantastic. The rooms are clean however, I have to mention that I was traveling as a solo female and a staff member was watching me through holes in my door after I showered in the morning. I sent a message to the manager of the property to please address the issue with staff through whatsapp and received no response. I had to cover the holes myself and was disgusted for most of my stay. I sent multiple requests for an airport pickup which were ignored and then, I was asked mockingly if I got a ride days after I arrived. When I arranged for a tour to a place 6hrs away, the tour driver decided he would try to stay in my room which I had to adamantly object to. Are you kidding me? This was not my first trip to Sri lanka but this was by far my worst. I have doubts this is run by a German family. Who is Hans the man behind the magic curtain who you never actually see? I do hope some improvements are made so other tourists don't feel as uncomfortable as I did.
Read More
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Nice place for a couple days
Helen
icon-Family
Family
10.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

Small friendly family run hotel . The staff were very helpful and we had an excellent meal and breakfast
rob
10.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

A lovely place to stay after long plane trip , good way to ease in to Sri Lanka . The staff were extremely helpful and friendly , and more than happy to help arrange transport ect . The food in the restaurant was excellent
Jackie
10.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

We booked this hotel as it was reasonably close to the airport and we were meeting our adult daughter who was arriving on an earlier flight and we wanted her to have a comfortable place to spend the afternoon. Despite the fact that our already late scheduled flight was delayed for four hours, and with our daughter telling him that it was absolutely unnecessary, the manager insisted on staying up until our arrival at 3.30am to provide us with a welcome drink. Genuine hospitality with a happy smile. We were really impressed (and quite embarrassed to be honest). In the morning, we were proudly served our cooked breakfast and the manager gave us helpful information about onward travel. Arranged a tuk tuk for our departure to the bus station. Our triple room was fairly basic, quiet, clean and with very comfortable beds and bedding. Highly recommended for an overnight stay with staff providing a very warm, welcoming introduction to Sri Lanka.
Read More
Erika
icon-with Partner
with Partner
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

We had a shakey start as didn't get a message to say we would be met at airport and had to take a local taxi. But on arrival we were met with big smiles, clean room and comfortable bed. Food good, staff excellent and pool lovely.
Sam
10.0
/10
Reviewed 464 week(s) ago

Hotels.com verified review

The place and people are really great. We will go there again
Verified traveler
10.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

Fabulous guesthouse At the beach Relatively close to airport Quiet Lovely crystal clear pool Very well looked after and super clean Naturally friendly and pleasant family Don't look any further, you won't get it any better
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved