The room itself was good and Location was good as well but the check in is an issue for anyone with luggage or travellers who may need assistance like families, elderly. There isn’t a check in desk at the property so you have to go to a sister hotel to check-in first then go to these apartments. As the streets are narrow and cobbled taking luggage isn’t ideal so I would think twice if booking for those who may struggle. The staff did help with one bag but we also had a pram, child and other luggage. Additionally there was a road closure and the person helping us didn’t know an alternate route so it took 30 minutes when it should have taken 10 mins. Overall the apartment is nice but the check in was too painful to recommend to others who will be a similar group to ours.

Well equipped

The apartment was lovely! Very comfortable bed and nice bathroom. The kitchen area was a lovely surprise, especially the snacks and drinks that were included. The location was very centrally located and walkable to many tourist sites. It was a great space and I would've liked to have stayed longer than a quick overnight. The main down side is that check in is located a ten minute walk away from the property. You have to pull your luggage across cobblestone streets from one place to the other, which was tiring. Also just be aware that the location is on a street which turned out to be inaccessible by the uber so we had an early morning runaround to find each other through a confusing path of streets.

You can’t beat the location. You’re right in the heart of everything. Room was large and clean and staff was very helpful. Check-in is at another Murillo hotel about a 5-10 minute walk from this location - so you are wheeling your luggage through the alley’s and narrow streets. They did assist in helping with our luggage and getting us to the hotel after check-in. The temperature in the room was pre-set and fixed so you couldn’t put on the air conditioning - room was warm but not unbearable. We were on the first floor and it was noisy as people came in and out of the hotel. Considering we were on the first floor, we didn’t find the street noise that noticeable. Beds were comfortable and the re-stocked mini-bar was an unexpected bonus.

Room was excellent size, with a good bathroom, great shower space. Really appreciated the daiky cleaning and fresh towels. Bonus was the complimentary mini bar which was replenished each day. Location is fantastic for getting around the old Cathedral area. Check in is as seemless as it can be considering not actually located at the property site. I did get a wonderful mini tour from Raphael as he helped take me to my room. Really helpful sorting transfer to and from the airport.

It was home away from home, loved the place. Central to all places, walking distance. 2 issues Air con setting was fixed and cannot be modified which was a let down for me. lost internet at night but net was fixed pretty quick in the morning when reception was notified.

Great service and location

Central location,

Very comfortable and clean. Quiet . Perfect for the cathedral and alcazar as only a short walk down the street to them both. We found it very convenient to walk to places from the apartment. Lots of restaurants nearby also.

I stayed for five nights, and I was upgraded to a larger “superior” suite on arrival. Check-in was at another Suites Murillo on Plaza de Santa Cruz, and then I walked for about ten minutes to the Suites Murrillo Catedral location - you will probably need to use Google/Apple maps on your phone to find your way through the narrow lanes. Comfortable bed, excellent shower, very clean, and in a fantastic location right in the heart of the old town, with many restaurants and shops nearby - the apartment was very well soundproofed, so don’t worry about noise. Daily cleaning is available, and they will replace the free water/beer/coke that you have used from the fridge each day. The kitchen did have a couple of shortcomings - there was no sharp cutting knife, and no jug or bowl for heating things in the microwave. I would definitely stay here again.

Loved it! Gorgeous room with everything you could possibly need. Robes, slippers, drinks included.

Very nice and spacious accommodations. Room was clean, located in very convenient area, walking distance to many historical sites.

The place was very clean, everything seemed very new. The staff was very friendly and helpful. The location was great.

Spacious room, clean, well maintained and well placed for visiting the sites, bars ans supermarkets

Excellent

All amazing! Great location, clean, everything you need!

Neighboring unit was too noisy until 3:00am, couldn’t sleep at all. It ruined my experience at Murillo.

Peaceful, quiet, comfortable, warm sleeps.

Perfect stay, amazing location

CLEANLINESS AMENTIES MINI BAR LOCATION