The restaurent service is very poor

Lovely hotel, but I did have an electrical outage for about 2 hours.

This place is fine if you are in town. But could be so much better. Great views, friendly staff and very clean However, place needs renovation. Rooms are very small and outdated and public areas need some money spent on them to allow guests to make most of fantastic location

Very basic, very small and unattractive bathroom with linoleum floor; no bath gel, shampoo, conditioner, or lotion offered - just all-purpose dispenser of "cleanser" - no bath mat to step onto from shower, and almost nowhere to put toiletries. Hotel has a nice view of the lake; breakfast was okay, but I would not stay here again.

It was in a good location. Staff was friendly and helpful. They spoke good English.

Very nice gym and friendly staff. Great little dinner included!

The hotel needs some manager assistance. My rate was $122, yet I was charged $136. The evening brunch was marginal. Food was not that good. The morning breakfast was average. Many hotels are superior to this hotel. Some help with improving the above is needed. D

Too much time to find staff. They were great when found, but stations were unattended almost every time I looked for soneone

I asked for clean bedding after the first night because I got terrible rashes on my legs because the bedding was so dirty. They changed the seets because I had already taken them of and thrown them On the floor. They did not change the the rest. Even though I had asked for clean bedding. Be aware the minibar is a shelf on the wall, there is no refrigerater in the room.

Hotel is set over three levels on the side of a hill overlooking a large lake. Hotel seems nondescript from the front, but is way bigger than it looks. Decent sized rooms, with somewhat tired bathrooms. Hotel is probably over-priced for what it is, but then again, it is Sweden. Food from the bar and breakfast was bland.

Great location and view onto the water. Loved that the curtains/blinds in the room blocked out all the light - important for us in the summer with it being light all night! Food in the restaurant was bistro food only, would've been nice to have more variety.

Oturligt var poolen och dambastun trasig. Hotellet är slitet, rummen är dock fina och sköna. Bra mörkläggning. Gamla fönster. Korridorerna sunkiga... Personalen kanon, vänliga och hjälpsamma på alla sätt. Kommer tillbaka.

Greit budsjett hotell, frokosten trenger en betydelig oppgradering.

Helt okej. Frukosten var bra.

Helt greit. Grei frokost

Det var dåligt utbud på tv-kanaler annars var allt jättebra.

Bra gym med fria vikter och trevlig personal i receptionen

Rummet var väldigt smutsigt, dam överallt. Spabad/bubbelpool var sönder sedan en tid och nör vi bokade (upplystes vid incheckning) upplystes det inte att resturang var bokat för bröllop så det var mycket spring i korridor hela natten.

Supertrevlig personal, men hundrummen var såååå daterade. Visa uttag fungerade inte! Hundhår och hundslem från andra hundar på Sängarna plus sängkläderna. Sängen var jätteskön. Men bilderna på ”renoveringen” var inte på hundrummen i alla fall. Inte missnöjd. Men bilderna innan utlovade mer

Väldigt sköna sängar och kuddar och härlig utsikt över Volgsjön från rummets fönster. Tyvärr är hotellet väldigt slitet och poolen skulle behöva rustas upp. Städningen var mycket dålig, damm överallt. Frukosten var inte så bra och tog slut väldigt snabbt, man fick inte tag i personalen när det behövdes fyllas på mat. Och äggen var överkokta varje dag! Ett tips kyl ner äggen i kallvatten och lägg äggen i en skål istället för en värmebox. Det skulle vara ett fantastiskt hotell om man bara lade ner lite tid, kärlek och service. Mvh L&M