Easy Planet Bangkok Surawong

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Overall Ratings & Reviews Easy Planet Bangkok Surawong

Traveloka (608)
Other sources (1,001)
8.6
Very Good
From 608 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.7

Meal

7.9

Location

8.8

Service and Facilites

8.6

People often mention about Easy Planet Bangkok Surawong
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Distance to City Center (8)
Room Space (8)
Staff Friendliness (7)
Surroundings (6)
Wifi (6)
Check-in/out Time (6)
Soundproof (6)
Bedroom (6)
Bathroom (6)
Hotel Area (6)
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Traveler Reviews Easy Planet Bangkok Surawong

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good, friendly. Will come back soon.
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Accommodation's Reply
03 Jun 2026
Dear Guest, Thank you for your kind review. We are delighted to hear that you found our team friendly and enjoyed your stay with us. Your feedback is greatly appreciated, and we are especially pleased to know that you plan to return soon. We look forward to welcoming you back for another enjoyable stay. Best Regards, Phatchanin J. Hotel Manager Kind regards,
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very good, friendly staff, good location
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed our convenient location and found our staff to be friendly and welcoming. Your kind words mean a lot to our team and encourage us to continue providing excellent service to all our guests. We look forward to welcoming you back on your next visit. Kind regards, Phatchanin J. Hotel Manager
Natthaphon B.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
I came to the reception about the water dripping from the air conditioner. No actions were taken because the technician was not present. Even worse, not even an apology. I understand how they handle the situation. Because of the budget hotel, there was nothing much to expect of. Overall, location and room is nice.
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Accommodation's Reply
03 Jun 2026
Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you found the location and room is nice. However, we sincerely apologize for the inconvenience caused by the air conditioner issue and for the lack of response and communication from our team. We understand your frustration, especially after reporting the problem and not receiving either immediate assistance or an apology. This is not the level of service we aim to provide. Your comments have been shared with our team so that we can improve our maintenance response procedures and guest service standards. We appreciate your honest feedback, as it helps us identify areas where we need to do better. We hope you will give us another opportunity to provide you with a more positive experience in the future. Kind regards, Phatchanin J. Hotel Manager
s***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Will use the service again. The room is clean and quiet. The only thing missing is breakfast.
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Accommodation's Reply
03 Jun 2026
Dear Guest, Thank you very much for staying at our hotel and for providing your valuable feedback. We are happy to hear that you were satisfied with the cleanliness of our hotel. We will forward your comments regarding breakfast to the relevant department for future improvements. We look forward to welcoming you back again. Thank you again. Hotel Manager, Pachanin
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Good location, there is a 7-Eleven under the accommodation, very convenient. The hotel is clean, the staff provides good service. If I have the chance, I will definitely come back to use the service.
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S***t
icon-origin-TRAVELOKA
6.4
/10
Reviewed 80 week(s) ago
The air conditioner was loud all night. The air conditioner didn't work and wasn't cool. It was terrible.
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1 people find it helpful
P***e
icon-origin-TRAVELOKA
9.0
/10
Reviewed 81 week(s) ago
Room no.508 Bathroom drains slowly, there is water flooding the floor while taking a shower, there is a smell from the bathroom The wifi system is smooth, the staffs are smiling and provide very good service.
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Mium S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 82 week(s) ago
The room is clean, the water pressure is very strong, located in the city center, convenient, can walk to BTS or MRT, not too far, lots of parking, security all the time.
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M***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 84 week(s) ago
Good. The staffs are polite. The reception is very good.
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T***l
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 91 week(s) ago
The room is clean and has complete facilities. Very good value for money.
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2 people find it helpful
K***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 92 week(s) ago
The charge for the foot towel is sooo much. It's really bad. They asked to charge the difference. It's disgusting. They didn't change the bed sheet.
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Phattanapong T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
A very impressive stay. Will definitely use the service again.
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S***m
icon-origin-TRAVELOKA
6.8
/10
Reviewed 98 week(s) ago
Good place but rom not comfortable 😌.
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ajcharavadee d.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 98 week(s) ago
Convenient, clean room, 7-11 under the building, in the city center
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พ***ร
icon-origin-TRAVELOKA
6.6
/10
Reviewed 100 week(s) ago
The sound of people talking in the other room through this door was very loud.
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pongsakorn k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 102 week(s) ago
In terms of the hotel, it's bad. Without conscience, how can a sick person be sent to the hospital so that the fever can infect other people? Can't postpone the date. Trageloka's way is just as bad. If you don't fight back, customers won't ask to choose hotel and travelloka services anymore. There's P'Kana to tell you. Will share that you don't have to use the app with services from the hotel. 0/10
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2 people find it helpful
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Atchara R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 104 week(s) ago
The room smells clean. The room is not very big. The usable space is allocated very well, not cramped. The receptionist has good service and is very friendly and smiling. Convenient transportation, not far from BTS.
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1 people find it helpful
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Atchara R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 104 week(s) ago
The room smells clean. The room is not very big. But the usable space is arranged very well, not cramped. The reception staff are good, smiling and very friendly. Convenient transportation, not far from BTS.
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3 people find it helpful
yogi s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 116 week(s) ago
Tempat sabun suda rusak, tidak ada sendok di ruangan.
2 people find it helpful
k***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 119 week(s) ago
วันสบายๆกับครอบครัวตอบโจทย์ที่สุดเรดแพลนเนตสุรวงศ์ แนะนำเลย
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