Hotel Ristorante Donato

Explore Hotel Ristorante Donato
8.8
Very Good
From 286 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Traveler Reviews Hotel Ristorante Donato

Number of reviews per page
20
40
Top reviews
Beverley
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Clean room, nice bathroom, easy parking.
Michelle
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We booked this hotel for the night before an early flight since it was close to the airport and offered 24 hour shuttle service to the airport. We found out shortly after check in that the shuttle service was unavailable after being told, "No problem. No problem," when I called to confirm. We had to pay taxi fare of $55 (TWICE) because we were 2 travelers with flight times 7 hours apart.
Read More
majid
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Friendly service team very helpful. Neighborhood was old but nice specially businesses. We had an emergency tire repair and it went smoothly and efficiently. Thanks to hotel management. Good breakfast and easy free parking Will recommend
Mark Anthony
icon-Family
Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Breakfast was good.
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Rooms spacious and clean. Breakfast was great and staff is superb Elaina was especially great. I would definitely recommend for stay while in naples
Derrick
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The hotel is very clean and professionally operated. Desk staff were wonderful as were the restaurant staff. Breakfast varied little each day with no hot foods but coffee. Eggs were served as cold omelette and cold hard boiled. 1 cheese and meat available. The rest being cold cereal and plentiful sweet pastries of the usual generic type. The hotel is well maintained and very clean. The parking is very secure and plentiful. The area around the hotel is quite noisy and dirty. Many immigrant men hang out in this area and are always in 3-4’s which may pose problems at night so beware. The room was spacious and clean with a wonderful balcony which sadly overlooked the busy street. The A/C and room fridge were both excessively noisy and along with too hard mattress made for poor sleeping conditions. We stayed here 2 nights in Apr/25 and had many less issues particularly the room comfort was preferable on that stay. That said I would consider returning but not in the room we had on this occasion.
Read More
Roxana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Place is great and safe,Comfortable,clean and friendly staff ,Good breakfast,all good
Barnabi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very good restaurant, hotel very clean and comfortable.
Derrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

A Diamond in the rough. This area of Naples is a bit shoddy. The hotel property however is extremely well run, clean and safe. The staff are awesome and treated us like royalty. 5 star service. The secure parking area was needed for peace of mind and the underground lot gave extra piece of mind. The rooms though dated are well maintained and clean, and large by Italian standards. Breakfast was varied and plentiful with the highly trained restaurant waiters providing an extremely professional level of service. Do try the ristorante. It will not disappoint. We will return in future.
Read More
Saneesh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Value for money Parking available Good breakfast
Martha
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great Service ! The best customer service in italy is this hotel
Sharalyn
icon-with Partner
with Partner
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Nice hitel with spacous room but not sure about the area. We arrived after dark and it seemed sketchy. Underground free parking and free breakfast are big plusses. Clean. Great internet. Not much food close by. The hotel still uses physical room keys, just fyi
KHADIJAT OLAYEMI
icon-Leisure
Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I enjoyed my stay, the staff could lower their voices when doing cleaning routines in the morning, apart from that its was brilliant. The breakfast is great
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Good breakfast and gated parking
Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Nice staff and service. Note that time tables for buses nearby are most likely wrong, and they might take quite a lot to come (probably better if you rent a car)
Nazif
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

We really like this place, all stuff are very friendly
Andre
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Surprising hotel, with renowned restaurant. I would always come back. Better option than downtown hotels. Roberto is very attentive to guests.
Nicusor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Nice and cosy hotel outside Napoli and to our surprise we found out that its own restaurant is very famous and a favourite among locals. This business offers free parking in the underground garage for those who booked the hotel. Lovely Italian cuisine with a rich choice from pasta and meat to fish and seafood. We had lunch elsewhere everyday during our trips outside Napoli but for dinner we came back to Donato for their lovely food and of course “Il vino” :) Friendly and professional staff both at reception and restaurant. many thanks to Roberto, Pepe and Co. 5 stars for the whole experience and I would rate higher than that if I could.
Read More
Noureadien
icon-Leisure
Leisure
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Arrived at reception to a well managed, smart and helpful clerk. Room was clean and spotless. Breakfast was continental but very good Would stay and recommend
LOUIS
icon-Leisure
Leisure
4.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Wasn’t even parked yet and an employee started to yell that I had 5 min to check in and then park the car. Check in guy was abrupt and took time to take in the info from passport so the guy from parking yelled even more at me for being there more than 5 min. Area very sketchy. It was cheap but not en enjoyable stay. Dining room was surprisingly very nice. They had live lobsters etc.
Read More
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved