8.4
Very Good
From 670 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.1

Location

8.5

Service and Facilites

8.2

People often mention about Crystal Hotel Hat Yai
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Traveler Reviews Crystal Hotel Hat Yai

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Customer reviews
K***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good service, but breakfast is not very diverse. But I only stayed one night, I don't know if the food is the same on other days.
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R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
nice staff very satisfactory can come again another time
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R***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
The room is clean. Staff very friendly. Parking very spacious
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 37 week(s) ago
The use of iron should not be charged.
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A***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 52 week(s) ago
Very dirty. Mold in most of the room.
2 people find it helpful
Accommodation's Reply
22 Jul 2024
Dear Guests, Thank you for your review and for sharing your feedback. We have noted and your comments has been share to our concerned department for improvement Thank you once again and we hope to have a chance to welcoming you back in the near future. King Regards, Management Team.
IMAGE C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 53 week(s) ago
Good, but the air conditioner can't adjust the temperature. And the sink can't be flushed out. Overall very good.
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Piyapong M.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 62 week(s) ago
มีกลิ่นที่พรม และในลิฟต์ อาหารเช้า ไม่เหมาะสม กับราคาที่พัก พนักงานหน้าฟรอนเฉยๆ โดยรวมไม่ยิ้มแยม มากนัก
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p***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
สถานที่ตั้งติดถนนใหญ่เดินทางสะดวก สิ่งอำนวยความสะดวกในห้องพักครบถ้วน สะดวกสบาย อาหารเช้าดีหลากหลายแต่วิวจากห้องพักไม่ตรงตามข้อมูลที่จอง จองวิวภูเขาแต่ไม่เห็นภูเขาเห็นเสา ผนังและสระว่ายน้ำนิดหน่อยจึงค่อนข้างจะผิดหวังค่ะ
1 people find it helpful
Telly F.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 71 week(s) ago
Good location, friendly & helpful staff, clean room.
2 people find it helpful
Accommodation's Reply
04 Apr 2024
Dear Telly fung, Thank you for your stay with us and It was our pleasure to accommodate you and your family, and we look forward to welcoming you back again soon. Kind Regards, Crystal Hotel Hatyai
natchanipa boonkumkrong
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
พนักงานให้บริการสุภาพ ให้ข้อมูลได้ครบถ้วน
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Alex B.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 83 week(s) ago
Swimming pool closed for weddings The children stopped playing in the water. Hope you can play in the water. The check-in and check-out times are not okay.
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Kanonnak M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 85 week(s) ago
Good service staff, clean rooms, delicious food
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2 people find it helpful
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Aiyarin T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 87 week(s) ago
The room is wider than the first day's accommodation. The room is beautiful, but the single bed makes loud noises when you move, making it uncomfortable when sleeping.
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Aiyarin T.
icon-origin-TRAVELOKA
7.5
/10
Reviewed 87 week(s) ago
The room is very small compared to the price and service. The hotel focuses on organizing events outside of the wedding day which is mixed with normal guests. There is only one lift. Looks chaotic and out of proportion, no extra bed service Third person charges an additional 700 baht, no additional mattress or blanket provided. If you need a blanket, the charge is 300 baht, including breakfast, pillows and toiletries. The price is not cute. The location is next to the road. There is parking. Breakfast is considered ok.
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1 people find it helpful
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Araya R. C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 89 week(s) ago
Facilities couldn't be used due to weddings at hotel. Lobby was full of wedding guesses, wedding ceremony area should be separated, not to disturb normal guesses.
1 people find it helpful
Sanusi S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 92 week(s) ago
The room is clean but very small. No wardrobe to keep our clothes. They provide only 4 hangers. That's it. View from the room is bad. Just building roofs next door.
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Noree S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 95 week(s) ago
Clean, easy on the eyes, very comfortable, really like the atmosphere.
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Nutthamon N.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 97 week(s) ago
ห้องสวย นอนสบายเตียงและหมอนนุ่มมาก ไลน์บุฟเฟต์อาหารเช้าหลากหลาย F&B กับพี่ยามบริการดีมาก แต่ FO /พนักงานฟร้อนไม่ยิ้มเลยค่ะ ข้อมูลต่างๆต้องถามเอง เบลบอยยืนจับกลุ่มคุยไม่ช่วยยกของ ไม่มีคนแนะนำห้อง รหัสไวไฟต้องถามเอง
1 people find it helpful
pakhwan p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 102 week(s) ago
The room size is not very wide, clean, full of equipment, delicious breakfast, there are many to choose from. but the room on the east side in the morning is very hot
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Minlada Ngoeiyathirakul
icon-origin-TRAVELOKA
7.2
/10
Reviewed 107 week(s) ago
โรงแรมและสถานที่ดี อาหารเช้าปกติ แต่พนักงานต้อนรับซึ่งเป็นหน้าเป็นตาของโรงแรมพูดกับลูกค้าไม่ค่อยดี เลือกคำพูดคุยกับลูกค้าได้ไม่เหมาะสม มีคนพูดส่อไปในแนวดูถูกลูกค้า อยากให้อบรมพนักงานให้ดีกว่านี้
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