Food was great, everything you'd ever need at a hotel. The staff are amazing, nothing was too much trouble for any of them.

Comfortable room, noisy door to the bathroom, ideally would have the barhroom light switch in the bathroom so you don’t light up the room at night disturbing anybody in room

The food was very good. Unfortunately access from car park to hotel is poor, and very difficult to carry cases and bags up the stairs as there is no lift.

Easy to find, helpful receptionist

Food was nice, there was an issue at breakfast due to no chef and it took a while to sort out dietary requirements with no chef. There was only fruit available for gluten free option until they sorted out the chef, otherwise evening meal was fine. Room was pleasant and shower/bath were lovelly. Beds were comfy however the bed side lamps didn't seem to work. WiFi was available across the whole hotel. Easily accessible off the M4 and close to the activity we took part in so very convenient.

Booked twin bedded room. Allocated room 35. Room had recently been refurbished. Excellent. Despite a wedding being held there it was quiet and restful. Self service cooked breakfast in morning was very good and staff were constantly on hand to top up on anything. Good choice of different foods. Would stay again in room 35 and any other refurbished rooms. Cannot judge any other rooms. Staff were helpful, attentive and friendly. Just off the M4 is an excellent location for visiting Bath via Bath's No. 31 bus Lansdown Park and Ride facility.

Needs some updating but clean, good location and friendly staff. Conviently located restaurant/pub part of hotel with a good range of food on offer at competitive prices. Good selection of breakfast items.

Cute property - very clean. Restaurant on site had excellent dinner and breakfast

This could be a great hotel. The location and affordability make it a good choice. Sadly it's tired and a little grubby. The one member of staff we saw was very friendly and helpful. The room was ok but the bed linen and towels were grubby.

Great location close to motorways for us to explore the Cotswolds and other areas. Nice and quiet and comfortable bed. Food in the restaurant was delicious. The service from staff on the front desk was great. They were extremely helpful.

Staff where friendly and helpful. Needs to update sockets next to the beds for people who need to use their sleep apnea machine through the night. The staff provided an extention lead to solve this problem.

Lovely large rooms with views of the beautiful gardens and countryside.

Convenient for Bath Showground. The menu was limited on a Sunday with a poor roast which was disappointing.

Good stay

Ideally located for a stop off on the Cotswold Way walk.

The staff were first class. Breakfast (cooked) was superb as was the bar dining.

Nice spot and bar area is well presented, but the decor is very tired in places (including our room) and sound travels from above and adjacent rooms. Overpriced in current condition, lacking Best Western's usual standards.

Great location. Slightly dated rooms but adds to the charm of the place.

Very cold room upon arrival. Old hotel, would only recommend if nothing else is available. On hindsight a more modern hotel closer to bath or Bristol would have been a better alternative and in a similar price bracket.

Reasonable price for a short stay with nice staff. However you can hear people walking and talking which may be a down side if you prefer quiet.