7.4
Pleasant
From 575 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

10.0

Service and Facilites

8.0

Traveler Reviews Hotel Colon

Number of reviews per page
20
40
Top reviews
Juan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Localizado en un lugar privilegiado. Una pena que el hotel este en tan malas condiciones de mantenimiento. Necesita una reparación capital y mucha inversion. Una pena que este hotel localizado en el centro de la ciudad este en tan pesimas condiciones. Espero tomen mi comentario de buena onda y hagan la inversión necesaria que necista el hotel y lo mejoren. Gracias
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Sydney
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The toilet seat needed fixing. Bathroom smelled like sewage. The window didn't open
Wolter E
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Buen servio al cliente
Luis Fernando
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

El lobby del hotel y las áreas verdes incluyendo la alberca están excelentes. Me gustó mucho su atenticidad de hotel. Sin embargo en cuestión de más habitaciones crecen de buen mantenimiento, hay oportunidad en lo escusados, lo minisplit están algo viejos y a mi gusto, la habitación no está muy confortable. Pero esta bien para llegar y dormir.
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Augustine
icon-Family
Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The hotel was fine as were all the amenities.
MARGARITA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very safe hotel
Juan
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The toilet have no room to sit and do your business that’s not acceptable sorry but I tell you the truth
Margaret
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I loved that the hotel was over 100 years old. The location couldn’t have been better for walk ability in the historical center of Merida.
Joanne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This property is very charming and the staff where great especially Ricardo! What I did not like about this property is the safety of the room. The one lock on the inside was a rusty old chain that was screwed into the wood trim of the wall. I could have ripped it off myself. I saw the neighboring room and the lock was the same. I think Kavia hotels should step it up a notch or two in that regard! This hotel was also very noisy. I think all inner courtyard hotels in the area are noisy as any noise echoes through the halls. It adds to the charm but bring ear plugs or expect a number of wake ups.
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Robb
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Buen lugar, hotel viejo
Anush
icon-Leisure
Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Rooms were spacious. Water pressure in bathroom was low. Staff was friendly, some spoke English, with others used translation apps. Location was convenient too.
Luis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The property is in great location. The rooms are super clean and the housekeeping people are very friendly. The rooms has a light saver on top of the door. Light from the aisle don’t let you sleep.
Hasan
4.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Room is firty, dusty very poor conditions, staff ok
Robin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The hotel is right in the heart of the city. Just a few blocks in any direction will keep you busy day and night. The staff is extremely helpful and friendly. They go out of their way to provide good service. The hotel is obviously old, but that is part of its’ charm. It is historic and culturally grand, and they keep it in decent condition. But if you are looking for modern perfection, then go stay at the Hilton. I prefer to be where the people treat you like you are part of the family.
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MARGARITA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Very safe
Mark
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Todo fue genial. El único problema menor fue que el WIFI no llegaba a la habitación, así que tuve que ir al pasillo para usar el wifi y hacía mucho calor afuera, pero me quedaría allí de nuevo.
jim
icon-Leisure
Leisure
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Good for what I paid
Catalina
8.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

It is God prices in nice location near everything but they need clean better
hector
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Receptionist they are not very friendly
Citlali
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Very old building, very old rooms, very dirty, restaurant mot working all day, pool dirt and bad customer service. The only good thing is that is very close to Plaza Grande
Number of reviews per page
20
40