7.2
Pleasant
From 5 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

8.0

Service and Facilites

8.0

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Traveler Reviews Sapphire Holiday Resort

Number of reviews per page
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40
Top reviews
Richard
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Amazing value for money! Pleasant helpful staff. Food varied according to chef from superb (We had one of the best meals of our trip here) to slightly disappointing, food cool, sandwiches a bit curly. Handy location for Ratnapura and its busy gem dealers. Wifi fine, though no pool. Photos of activities slightly naughty as they are not on site or within walking distance. We had a very pleasant stay here.
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Tracey
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Good sized room for one, a little small for two. Owners very friendly and helpful. I would stay here again.
Stu
6.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Great hotel, a little hard to find just outside Ratnapura but a great stop when passing through. Comfortable and a friendly staff, it is superb value for money.
Verified traveler
2.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

まったくの詐欺ホテルでホテルズドットコムの写真にあるビリヤード場もないし、宝石採掘竪穴も全くの別の一般採掘鉱をのせてある。その他のアクティビティ写真も全部嘘。 バスタブの載った写真もあるがバスタブの水道栓はこわれたままでバスタブの中でシャワーを浴びよということだった。エアコンも壊れていて別の部屋にかえてもらった。こわれたものは直さないというインドやスリランカの特徴の典型。部屋は6室あるが2号室と3号室は部屋番号表示も無くなっている バスシャワールームでシャワーカーテンがない部屋やある部屋もあり、何もメンテナンスしていない。 夕食にイカ料理を注文したのにエビ料理が出てくる。その理由もろくに説明しない。 場所が集落の中の曲がりくねった道をくねくね走り、非常にわかりづらいし、ホテルの入り口にホテル名の看板もない。何から何まで最低のひどい嘘つきホテルだ。 There is not the billiards ground in the photograph of the hotels dot-com in a real fraud hotel, too, and the jewel digging pit is put really another jem mine on. All other activity photographs are lies, too. There was the photograph which appeared of the bathtub, but was that the stopcock of the bathtub was broken and bathed in a shower in a bathtub. I had the air-conditioner was broken, and another room change it. India and the model of the characteristic of Sri Lanka not to cure the broken thing. There are six rooms, but there are the room where there is not a shower curtain in the bath shower room where the room number indication is gone and the room which there is, and Room 2 and Room 3 maintain nothing. Though I ordered a cuttlefish dish from dinner, prawns dish comes out. I hardly explain the reason. A place runs in the winding in the village windingly, and it is hard to understand it, and there is not at all the signboard of the hotel name at the entrance of the hotel, too. It is the hotel with the lowest terrible lie everything.
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Osaki
10.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

GWに一泊しました。 宿はバス乗り場からやや離れてますが、雰囲気抜群で素敵なホテルです。 親切なオーナーがバイクで採掘場や宝石の取引市場、BARなどに連れてってくれて、とっても充実した旅になりました。オーナーは町の多くの人と知り合いのようで、一緒にいて飲食、買い物などもとてもお得に出来ました。 スタッフもみんな本当に親切で、また行きたいと思うホテルです。
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