Amine El Khallouki
2.0
/10
Reviewed 10 week(s) ago
This was my second stay at this hotel. While my first experience was acceptable, the second was disastrous. We lost electricity in our room, and after more than five hours, the issue was still not resolved. The staff member was a bit rude and dismissive, When I asked for a complaint form, she repeatedly delayed providing it. Very disappointing customer service and handling of the situation.
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