Muy buen nivel de atención y servicio

The staff was extremely helpful. We had a big race in the early morning, so they served dinner early so we could get to bed and then opened up breakfast for us at 2:00am. That ment the world to all the racers that stayed there.

This hotel does many excursions and trips on their boat. The glacier is a must from here. Full day, and it’s stunning. Hotel is lovely and very relaxing.

excellent service and food

Good

Property is located so that it has a nice view of the harbor. The trees and scenery are amazing. The staff was very helpful and the room very nice.

Nothing unique about it. Super bad vibes otherwise, unfriendly staff, everything a problem, minimalistic in all regards

MY STAY WAS GREAT, EVERYBIODY WAS HELPFULL, I WILL RECCOMEND THE PLACE, AND RETURN ON MY NEXT TRIP.

Friendly staff who tried hard to accommodate mine and my partners lack of spanish. Very comfortable bed, and good selection of food available. Lovely quiet location.

Check in was poor. Staff barely friendly. They could not find our booking but were not telling us anything. Obviously we had no room and it took them like 15 minutes to find us one but they never explained anything. Never apologized or so. We had booked a room with view on the sea... but a huge tree was hiding the sea! The only view we had was on the parking lot...!!!  As we arrived early in the afternoon, we went for a walk but Puerto Chacabuco proper does not offer sufficient attractions to hold interest, a small and nondescript ferry terminal, with poor eating options, no shops of any kind. Thus we wanted to have a drink at the bar while waiting for dinner. But weren't we surprised when we were told the bar was opening at 7:00 as well as the restaurant !!! Never saw a bar opening so late in that kind of hotel. After a 4-hour drive, we were so looking forward to relaxing and enjoying our evening quietly... We thus had to drive to Puerto Aysen, some 20 minutes away, which is considerably larger with good lodging and food options. The only reason for staying at Loberias is to take the Catamaran run by the same company to the San Rafael glacier. So if one is not worried by an early morning start to meet the Catamaran, Puerto Aysén might be a better option. As we did not want to get up too early, it was convenient to stay at Loberias. Even the gift shop is not attractive and the person running it is not friendly either. Don't expect too much of this hotel.

nice place poor view near a port best for 5* tours, excelent guides good food, nice atendants, happy people atending recomendable in full

The hotel is beautiful as is the setting. We booked it for the purposes of taking the ferry. Had I known, we would have stayed longer The restaurant is also very good.

This is a beautiful hotel with beautiful views The rooms are spacious clean and well equipped I would highly recommend this hotel

The hotel is quite old and low maintained. Service and attitude of stuff is below expectations. Things to consider: 1. Don’t go on the excursion unless it is a sunny day. Otherwise, you will virtually see nothing. 2. If you already visited other glaciers like the Upsala or Moreno - skip this one. You will be disappointed and feel this was a waste of time and money. 3. The highlight of excursion is going down with inflatable boats. Beware! In our case, the crew was irresponsible. A hail storm started and although we were with small kids and asked to return to the main boat, they insisted to wait until we all got soaked in water freezing. Kids crying didn’t help. We had to sit all soaked on the way back for five hours. Nobody cared or tried to help... 4. If you don’t speak Spanish don’t expect to understand the crew’s explanations. The crew hardly speaks English. They will provide long descriptions in Spanish and then a very short one in English. 5. Breakfast is quite disappointing

Big disappointment. Hotel is outdated and food is really bad. Breakfast is outrageous, they provide guests with coffee plates as plates... maybe they try to minimize the amount of food you can consume??? Trip to the Laguna os also a big disappointment... recommend to skip

The main reason to stay here is the excursion to Laguna San Rafael. Our experience was that this is a waste of time and money. Things to consider: 1. Don’t go on the excursion unless it is a sunny day. Otherwise, you will virtually see nothing. 2. If you already visited other glaciers like the Upsala or Moreno - skip this one. You will be disappointed and feel this was a waste of time and money. 3. The highlight of excursion is going down with inflatable boats. Beware! In our case, the crew was irresponsible. A hail storm started and although we were with small kids and asked to return to the main boat, they insisted to wait until we all got soaked in water freezing. Kids crying didn’t help. We had to sit all soaked on the way back for five hours. Nobody cared or tried to help... 4. If you don’t speak Spanish don’t expect to understand the crew’s explanations. The crew hardly speaks English. They will provide long descriptions in Spanish and then a very short one in English. 5. Try not to stay at the hotel. It is quite expansive for a mediocre facility and breakfast. When should you consider the excursion: 1. Sunny beautiful day only! 2. You never visited another glacier, like Upsala or Moreno.

The hotel has all the conditions to spend good time. The room, bathroom and general facilities are very comfortable

An excellent hotel in a picturesque area. Roms are well kept , clean and comfortable. In house restaurant had a nice menu and food was very good. You can also eat in the bar but service was slow and menu limited. It is likely to be the best hotel in the area. Highly recommended!

An attractive, moderately priced, upscale hotel overlooking the Chacabuco harbor.

Loberias del Sur Hotel is the place to stay in Puerto Chacabuco. There is nothing interesting to see in the village, but from its port the beautiful fjord sail to the glacier at Laguna San Rafael departs.