Very low price so is worth the money, you get what you pay for. I don't have any specific gripes other than the air con didn't work, the TV didn't have any channels, WiFi not very good and our room was facing the street so was kept awake by the very loud market until 3am. The bed linen was also heavily stained and there was hair all over the bed. The room has clearly not been cleaned for some time

Kind people but

I had to wait nearly 1hr30 after checking in for 1 towel (that was more suited to the size of a child) - which I had to get myself. The fittings inside the shower were mouldy and one of the shower cubicle doors were missing so when I used the shower, despite trying my best, the entire bathroom floor got wet. The window in the bedroom was like one found in a prison cell - very small and high up meaning that you can't look out of it. I checked out and went elsewhere after my first night as I struggled. I think the price I paid was ridiculous for the service, cleanliness and quality of my short stay - the only positive is that this hotel is near to Jemaa El-fna.

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Great location, clean, and nice staff, but very little amenities. Also, if your room is facing the street, it will be VERY noisy until 5am. Windows are not soundproof.

The good: the hotel is less than 20 minutes walking from most of the main Marrakesh attractions. Good wi fi. The bad: everything else. Receptionists on late shift only spoke arabic and french. On the way to my room I was handed a toilet roll and a towel. I asked for and got a second one. Both well worn out. Rooms are “basic”: there is a double bed with just enough space to move around. No chair, desk or wardrobe. In a corner there is a rail with a couple of coat hangers and some shelves. My room had a narrow window set high up against the ceiling, opening onto a small court where from the noise I believe there was a boiler. Couldn’t see the sky, only the wall. After running the water a strong smell of sewage filled the bathroom, the extractor fan didn’t work and also the steam stayed in. I asked to change room and was moved to one with a large balcony window. Again the fan did not work but I could at least ventilate by opening the bedroom window. This opens on the busiest street leading to the main square, full of shops, and some shopkeepers start hawking their goods by shouting, banging and clapping their hands each night at 11:30 (23:30) and carry on until 2:00 am - yes, 2 in the morning! By the the time sleeping is possible it’s 2:30 am. Then at 6:45 comes the call of the muezzin from the loudspeakers of the nearby mosque and gradually the street noise raises again. Avoid unless you’re desperate and if you go make sure to bring towels, toiletries, deodoriser and ear plugs.

Need some improvement

Thanks nice everything

Poorservice from the man in the counter, lack of towels and shower ammenities unless its asked for. Noisy during the night until 3 AM. Host also complaining about Expedia booking for the start set a negative tone from the start of my stay. Only positives were the cleanliness and location. There are better options for similarly priced hotels in the area so I would not recommend a stay here.

The receptionist and the manager were very nice and friendly. Very clean rooms and shared areas. Made me change my plans and stay an extra night in marrakech before visiting casablanca. Highly recommended if you are looking for a clean cozy place that is close to the heart of the city!

Lovely Gem, This is a returned visit to this hotel Lovely and clean, very friendly staff make you welcome. Excellent location Amazing views from the roof terrace Just love this place

They thought my wife is a prostitute, we were was beyond shocked. The staff was rude and sexist. The hotel has a non refundable policy. We didn't receive a full refund from Expedia. Worst hotel in the world!

Without paying online if you go there you have to pay different exchange rate what they ask you.

This hotel is right on the edge of the Medina and everything is very convenient. Lots of action.

MY STAY WAS OK THE STAFF IS GREAT BUT SINCE IS ON A VERY BUSY STREET ITS REALLY LOUD UNTIL 3 A.M THATS WHEN YOU COULD REALLY SLEEP THE HOT WATER ITS TRICKY WOULD I STAY THERE AGAIN NO

Dirty sheets, moisture on the wall and ceilling, a clothes sticker on the wall. On top of that, someone was hammering and screwdriving the wall in the morning Only good thing is location.

Good location for centre of medina but there are other hotels in the vicinity

I paid but I didn’t stayed on that hotel because everything was in horrible conditions

Ac didn’t work the room Was in poor condition over priced for $20 a night good location tho

Good location in Médina and main square and easy to find .. $15 for private room with working Ac but there was no shower head .. WiFi worked at times ..if it’s just a place to leave your bag and sleep then it’s good enough