Pros: beautiful property and room. Built on an old Spanish colonial family “mansion.” The courtyard is filled with plants and flowers. Close to town center but far enough away that it’s not too touristy. The rooms were clean, including linens and bathroom. The mattress is comfortable but the pillows are not (I used my own travel pillow) The WiFi is ok but it goes in and out a lot. The shower is excellent - rain shower head and plenty of hot water. Cons: not deal breakers but noted. First, the hostel next door plays loud music all day until 10pm. It ruins the peace and quiet of the setting, including inside the rooms. Second, more comfortable outdoor furniture would be nice. As it is, there are uncomfortable iron wrought tables and chairs on the roof (which is otherwise amazing - views of the volcano, etc) and an old couch and uncomfortable hammock chair downstairs. Third, with the exception of the man who checked me in, the staff is unfriendly and unhelpful. For instance, the woman at the front desk never looked up from her computer to greet me when I came in. When I asked if I could check out at 1pm, (check out is noon) the manager gave me only til 12:30 but no one started cleaning my room til 1:10pm. Finally, the included continental breakfast consists of weak drip coffee, a few slices of cantaloupe, pineapple, watermelon, and a slice of supermarket bread, barely toasted. It’s a nice setting for breakfast, though, so I would bring in my own coffee and breakfast items.
