Excelente trato del personal, fueron muy amables y serviciales. El hotel muy céntrico de todo y en adición muy limpio. La única queja fue que el aire acondicionado no estaba funcionando en perfectas condiciones. Pero, por lo demás todo bien. Lo recomiendo a otras personas.

It was a really good stay. The hotel is at walking distance from all the places you’d want to see in Madrid Center. The staff was friendly, especially the breakfast girl with great energy and attitude and Pilar.

Personal sumamente atento, servicio las 24 horas. Ubicación excele te cerca del centro y Gran via.

The staff was excellent, very happy with everything and the location couldn't be better!

The hotel was quite noisy with people slamming room doors and banging the elevator door. Someone was smoking and it was unpleasant.

Excellent staff, very good location.

Wonderful staff, great location (it’s loud at night) and super cute hotel.

The rooms were small and cramped - keep running into things. The bathroom had a sewer type of smell. The breakfast was nice and the location was excellent. Overall it was not too bad, but I would probably look for something else when I come to Madrid again.

The location is absolutely ideal. The hotel is pleasant. Rooms are small. The breakfast buffet was good with variety. Staff was very helpful

excellent location, wonderful staff - and rooms were perfect. Would definitely stay again!

Bien el desayuno y la peraona q atiende pero la vista de la terraza excelente

Great location. However, the building and room is quite tired and in need of repair and maintenance. For example the curtails were falling down and difficult to open due to the fact several curtail runners were missing. Also the hairdresser only worked intermittently and was reported a couple of times. The air conditioning needs maintenance. Plus Netflix access would go a miss.

Fabulous hotel, great location... quirky rooms but in a great way, really liked it. We were greeted at hotel reception by the most amazing, friendly man from Syria who was full of great recommendations, tips, advice etc for our stay, he was very helpful and spoke very good English. Lovely stay

Very clean, excellent location, old building, old furniture. The breakfast is not worthy. Still giving them the highest rating due to location and cleanliness

it was very good located however very noisy during the night at sleep time.

Wonderful staff

Breakfast was good, they offered GF rolls. Front desk day shift was great, pm staff seemed disinterested. Very small counter in bathroom, overall ok. Great location close to restaurants, metro and shopping

Clean room and the renovated large washroom was nice. Very friendly and helpful staff. Great central location and walkable to many tourist spots. Nice roof top terrace. Unfortunately i did not take advantage of the 8 euro buffet breakfast since I was only there for 1 night. I would stay there again.

Very friendly staff.

Everything excellent!!