We had the most wonderful experience at Crossbasket Hotel and honestly can’t praise it enough. From the moment we arrived, everything felt so special. The hotel is absolutely spectacular, with such beautiful surroundings and a lovely, welcoming atmosphere. The service, though, was on another level — 10 stars! Every member of staff made us feel so welcome and genuinely cared for, and nothing was ever too much trouble. It’s those thoughtful little touches that made our stay so memorable. Especially two amazing ladies, who went out of their way to make our stay memorable. The afternoon tea was especially amazing. We would recommend Crossbasket to absolutely everyone. We left with such lovely memories and are already looking forward to returning. Thank you to the whole team for making our stay so special

Excellent hotel with helpful & friendly staff

Amazing

Everyone was very helpful and attentive

Superb hotel. Probably the best in Glasgow area. Wish I had discovered it before. Brand new rooms are everything you could wish for. Views over the river. Park at the door.

Room as expected, staff friendly and helpful. Very well presented, as one would expect for the price.

The Crossbasket Hotel Castle experience was amazing and wonderful! Everything was excellent, the staff was friendly and accommodating, the food was delicious, and they were very supportive in providing gluten-free options for me. Everyone went above and beyond with providing services throughout the entire stay. From room service staff, to reception, to food service, kitchen staff, to grounds personnel, every person was exceptional. I will also highlight that everyone there made us feel welcomed and appreciated as a gay couple as well. Thank you for this amazing stay at a beautiful and stunning castle!

Breakfast was delicious, staff were great and room was spotless

The staff were lovely, the room was immaculate, breakfast was delicious (shout out to the mimosas!), and the beds were very comfortable. I would absolutely stay here again!

Service was very slow, had to remind staff we had ordered drinks.same with tea at breakfast. Hotel is beautiful, spotless and well maintained but the gardens were not maintained to the same standards. No air conditioning in the rooms made it a very sweaty stay as the weather outside was beautiful

Absolutely amazing. The staff, the property, the food, and the comfortable beds! I recommend highly.

Staff were fantastic and took great care of us, letting us check in early after an overnight flight. Facilities and property were beautiful and Tracadero's was a great meal with entertainment.

Modern, clean and beautifully decorated hotel inside and out. Very friendly and professional staff.

Everything was perfect! The hotel was exceptionally clean, very comfortable, and the staff were incredibly helpful, friendly, and welcoming throughout my stay. The only minor drawback was that the advertised swimming pool and gym are not located on-site and are approximately 4 miles away. Anyway, we had a wonderful stay and would happily recommend this hotel to others.

Beautiful grounds. Friendly staff. Full sized shower was a nice surprise. Bed and bedding were comfortable. Breakfast was delicious. Black out curtains really kept out early morning sun.

Didn’t have breakfast

Excellent all round property. Rooms are spacious, generally luxurious, restaurant and breakfast is excellent. Well worth a stay and visit.

Amazing stay as always

The staff were amazing, hotel truly stunning. I really couldn’t fault it if I tried

Outstanding hotel. Superb food. Caring staff. I rate it 5 stars.