They said there was a shuttle that’s hy I booked it Arrived later in evening

The staff here are fabulous.

The location is good, easy to walk to Southbank. Hope Street Cafe is close. - Arranging a late check-in was sketchy. It was difficult to communicate with staff & the process was stressful. I had to send a photo of my licence 3 days before, then had to wait until the afternoon of travel to receive a payment link, pay the bond & wait for check-in instructions which never arrived. I had to call the 1300 number before I boarded my flight to follow up. This was at 8pm, which was not ideal when travelling solo with 2 children. - The apartment smelt musty & was in need of a deep clean. The main bedroom was extremely dusty, the bedside drawers didn’t close, there was so much mould around the windows and the bathroom smelt like sewerage. The pillows were terrible, flat & no pillow protector. - The reception staff did not even say hello whenever we walked past, apart from one female. I tried to just suck it up & not make a fuss about the lack of cleaning, until my children & I started getting allergy symptoms/headaches. The nice staff member seemed approachable so I raised my concerns & she arranged a cleaner promptly which was much appreciated. - Upon check-out, I mentioned the bathroom drain again & was advised that it had recently been “fixed” by a plumber. I highly doubt it, I could see the sludge when I looked in there - so gross! - No key to lock balcony doors from inside (for kids). Overall, our stay was fine in the end, but I would not recommend & would not return.

the wifi was super slow Ans the room i was in had little to no phone reception SOI could not hotspot.

Clean but antiseptic smell was very strong. Old and dated walls, furniture and bed. Great views!

GREAT PRICE GREAT LOCATION EASY TO ACCESS

The unit is in a great position to walk to shows at QPAC and over to the city. The kitchen has plenty of utensils, pots, etc. and the laundry detergent was appreciated. The mattresses were very hard and a bit uncomfortable. The apartment could be cleaned more thoroughly. The walls were a bit dirty, as were the sliding glass doors. We even wiped some marks off the walls ourselves. I would still stay here again.

Dated, old furniture and needing an upgrade and a good clean,

We had a great stay in the 2 bedroom apartment Staff were very helpful and friendly would definitely stay again and recommend to friends and family

Finding the hotel and checking in was easy. The room was spacious and had everything we needed, however for the price we paid it didnt feel luxurious. Quick easy walks to local eateries/ restaurants and grocery store to grab your essential items, also easy walk to Southbank and other areas like museum, qpac, casino, bus and train station. Very tight carpark - don’t bring a large car, the furniture was all scratched, shower doors didn’t fully close so water leaked all over the ground - not ideal with a toddler and a baby, the dryer kept stopping mid cycle so took ages to dry a load. The trains throughout the night are extremely loud, with high pitch sounds as it goes into the station, rooms are not soundproof. The riff raff hanging around the front and area of the hotel made it feel very uncomfortable going out at nighttime

Great apartment and location.

Okay, this property has a few issues. Firstly, the limited check-in times from 1400-1630 are pretty pathetic, in the year 2026. Secondly, trying to find a park whilst you check-in, is near impossible. I had to park illegally in a work zone. Next: the car park is treacherous if you have a vehicle longer than a mid sized SUV, due to a narrow, single lane curved driveway. My car space was wedged in-between a concrete pillar and a rock wall. The apartment itself, looks great on paper, but it's really tired and grubby. Lots of evidence of wear and tear, the windows were dirty, the floor in the living room was stained, the furnishings were damaged. The iron was damaged, the clothes drier didn't have a filter.

The fire alarm went off and we were evacuated at 3am

Affordable rates…so close to Southbank & the city

Room was clean and flat conveniently located! If it hadn’t been for a crazy guest setting off the fire alarm at 3am, the stay would have been pleasant

Worst mattress I’ve ever slept on and we stay in about 20-odd hotels a year. There is ZERO padding, could feel every spring. I can’t stress how bad it was. My parents said there’s was the same in their room. Rooms are also a little outdated, carpets needed to be replaced a long time ago. Otherwise, it’s a great location with a nice view if you book a good room.

Fantastic room and view. really was better than i expected. Would book again.

Since I feel that you're pressing me to be picky, then its got to do with transparency & disclosure, kinda like what you'd naturally find in a prospectus or a marketing proposal, which is what advertising is. Such things as "room deposit" and "parking fees" should be part of that marketing beforehand so any buying decision is fully informed up front, instead of the after purchase shock or being forced into "research" (thats not marketing). However, its fair to say that in such areas, where does the Private Sector cite the "Civic Leadership" in areas of disclosure deficiency? Its The Govt Sector, the worst ethics known to mankind to ever consider to emulate. Please we private Sector ppl's are sooo much better.

Excellent 👌

There was everything in the apartment that was need it was nice and clean