The flat is very lovely, the rooms are nice and big, we got a nice gift box with jam, honey, crackers, coffee ect and a bottle of wine. They have thought about everything even giving earplugs as there is a little market across the road from the flat that have people there till 11pm on saturday it's later so it's a lively area, lots of food places to eat and drink, great place for transport; bus, tram and Lisbon hop on hop off bus. Is the top of the hill but easy to walk downhill to get to Chiado that has supermarkets and shopping.

Very disappointing experience. The day before check-out, our access code suddenly became invalid, which was extremely inconvenient. To make matters worse, the hair dryer broke that same night. We contacted the property and were clearly told that a replacement would be delivered by 9:00 AM the next morning. Based on this, both my daughter and I washed our hair and waited from 9:00 AM as instructed. Despite multiple follow-up messages, we kept receiving the same response: “soon” or “it’s on the way.” However, the replacement did not arrive until 10:45 AM, almost two hours later. This poor communication and lack of reliability seriously affected our morning plans and left both of us waiting with wet hair for far too long. Overall, it was a very unpleasant experience.

All great

The property was excellent! Beautiful view, great apartment & area - we loved it!

Clean room and apartment. Good adm

It’s amazing.

The apartment is beautiful and spotless

This is a lovely large apartment with a beautiful view. It is very comfortable and great communication with staff.

One of the best places we’ve stayed in Europe.

Nice apartment in a lovely neighbourhood, with lots of bars and restaurants. Only downside of that is a lot of noise into the early hours.

We loved the apartment! And it was in a great location. The only negative was how loud it was at night. Because this apartment is in an area with a lot of nightlife, we could hear loud groups of people until 2, 3, 4am. So it was a little hard to sleep

Our family had a superb stay at the residence. The location was excellent for exploring Lisbon and we enjoyed the many cafes and restaurants in the area. The suite itself was beyond our expectations - equipped with everything you could ask for: exceptionally clean, welcome basket, comfortable beds, easy access. Highly recommend.

Super location. Super welcome. There was a beautifully set table with welcome gifts. Very comfortable beds. The bathroom was good for our group. The second toilet was more of a half closet but still great have. There was a balcony with a great view over the summer festivities also AC worked great! .

Excellent location , spacious appartment, comfortable beds, very good communication. Only minor issue: Regular check in at 16:00 is too late and check out at 10:00 is too early.

Amazing amazing view! You could stay there just for the view! Place is exactly as shown in Photos! AC excellent. Great location!! Definitely would stay there again. The support team is first class, answering all questions.

Great location, great view, close to team and train station. However, very noisy at night and until very early in the morning. Lots of bars on alley way and many people hanging out drinking, smoking and talking very loudly late at night and early morning until 3am

I had an amazing experience at this stay. It was beautiful! The view is amazing and the location is so convenient. It’s in the bairro alto neighborhood where you are minutes from pretty much all you need. It’s on a hill so for those that are aged or need accommodations it can be a bit tough but my mom age 82 was able to walk it most days, and if she was too tired there’s literally a trolley that brings you directly across the street. The staff was awesome. They were so responsive to all my communications which were frequent, not because of any issues with the stay, but just questions about recommendations for dining, early-check-in, luggage drop-off, transfers, and more. They always responded in minutes if it was within business hours, or immediately upon opening the following day. At night because of its central location if there was a soccer game you could hear people cheering and singing but none of us had problems sleeping at night and honestly added to the charm of our stay. I was able to drop-my luggage at another location (Residentas arco do Bandeira) in a locked storage area for a couple hours since my flight was after check-out and it was just down the hill, also beautiful, and convenient to everything, the staff member that was onsite was so friendly, and we got to enjoy more time walking around and shopping before our transfer to airport arrived. I highly highly recommend staying here or any of their other locations you will have an incredible experience guaranteed

It was great. This place was situated so that most of the things we wanted to do was within walking distance. Our tour guides found us easily. Throughly enjoyed Lisbon and the accommodations.

Stunning view, clean spacious property. Beautiful French windows. Only issue to be aware of is that the location is centre to the bustling, party nightlife section of the city. Hence it was loud outside, even mid week, with the windows closed on the 3rd floor. Just be aware, for sleeping purposes.

Nice, bright apartment in the heart of the city. Great communication from host.