6.4
Pleasant
From 239 reviews
Cleanliness

6.4

Room Comfort

6.8

Service and Facilites

7.0

Traveler Reviews London Star Hotel

Number of reviews per page
20
40
Top reviews
Rob
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel was really convinient. £14 in an Uber to Wembley! Next door to Morrisons and coffe shops. We had the family room and was really comfy. Would stay again if we need to be in the area
Ridwan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and comfortable
Mick
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Hotel was ok very tired but fantastic staff
Sarah
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Very dated, awful curtains that didn’t fit window and let the lights on the outside of the building come through the huge gap which kept us awake! The towels were very small and poor quality.
Ruby
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

it was fine for a cheap place in london but the aircon was leaky and the shower head had 0 pressure and was leaky
Jonathan
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Good location, easy weekend parking, bus stop opposite, room basic but clean , enjoyed our brief visit
Joe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I didn’t like the heavy scents in the lobby, but the hotel was good overall.
Carragh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We had a nice stay here. It was near many bus stops and close to shops, dining. The staff were all very nice and accommodating. We had the wrong charging adapters and they went out of their way to get us a couple to use while we stayed. Everyone was very kind.
Fred
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Comfortable, clean, airy.
Lucy
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Nice big room. Clean bathroom and bed. Everything you need in the room. Carpets could do with a clean but no other issues.
Kevin
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nice room and very friendly staff
Niamh
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Hotel room had dated and damaged furniture in room no tv remote in room some plug sockets didn't work
Paul
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Very polite, helpful and friendly staff. The hotel looks and smells amazing! Loved it and had a great night's sleep.
Chelsea
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Check in and check out was really easy. The hotel was easy to find from the tube station and there was a wetherspoons right around the corner. The room was a little run down but everything seemed clean. Perfect for what we needed.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

My sister and I stayed here recently and the experience was okay. The rooms are outdated and hot (no AC in June). It’s about a 12-15 minute walk to the closest tube station, which isn’t horrible but wouldn’t be ideal for someone who needs a closer stop. There were always a lot of men at the restaurant connected to the hotel who we could hear loudly talking and laughing into the night. No one was threatening but it was a little unsettling. The beds and sheets were not super comfortable. If you’re looking for a spot in central London, this isn’t it - it’s about an hour away from the city center by tube. Like I said, the stay was okay - it met our needs - but it wasn’t great.
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Malcolm
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Friends and Family
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Room was clean, although the kettle did not work and the bed mattress was really hard.
Amr
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Location was in a quiet area which was good. 10 minutes walk to the underground station and bus stops are nearby. The TV was not working. The mini bar was not working. You cannot see anything from the windows as they are tainted. And the bathroom was tiny
Tatum
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It was very dated and there were a lot of broken things in the room.Toilet paper holder looked like someone just ripped it off the wall. There was a weird cabinet thing when you walked in the door that had broken shelves and the toilet paper holder that was no longer on the bathroom! We had to walk thru a crown of men with hookahs smoking at the front entrance door.
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Tatum
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

This hotel served its purpose, but could have been better. We were a little caught off guard buy the many men outside the front entrance smoking their hookah pipes! The room was very small and dated. The toilet paper holder had been broken off and was in a hutch where you came in the door. The kids and I only slept there and the linens and towels were all clean, so that was a positive. We would not choose to stay here again, but it did serve it’s purpose.
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Verified traveler
icon-Business
Business
4.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

paid for a deluxe room, most of the so-called deluxe amenities never worked. Staff will tell you what you want to hear, but nothing gets done with regard to your request. If you're looking here, KEEP LOOKING.
Number of reviews per page
20
40