Staff are always great. Room was nice and tidy

Friendly staff, very central with free parking

Clean hotel, helpful staff, good location, good breakfast . Great value for money.

Good condition room and facilities. There was an issue pre paying for breakfast at check-in but this could have been for many reasons.

The people working here are lovely! We stayed here for the convenience of location and we did get the right value for our money.

Lots of narrow stairs, not great for lots of luggage. No staff at night, room next to us multiple people came in at 3am and had a very loud party until 5am, we tried calling reception, but no answer. Later we were told they were supposed to give us a night number for night issues. A horrible night with no sleep

Function room, provided a comfortable overnight stay. Only downside is that there is no in house restaurant unless you want to eat Pizza Express. However there are several place to eat within walking distance of the hotel.

Typical town centre hotel. We had three rooms, the two outside of the hotel were comfortable and quiet, but the one at the front of the hotel was very noisy. The car park was difficult to find, but once found was good.

I chose this hotel due to its location, being right in the centre of the town, so we could walk to restaurants and pubs in the evenings, with the cost being reasonable. The breakfast was a bit expensive, but there are various cafes only a short walk away which are cheaper, so you could go for the room only option. Ask for a room at the back, as the front rooms are facing onto the junction of the main pedestrianised area and through road, so it can get a bit noisier at night at the weekend. The rooms were functional and clean, but there was a lack of drawers for longer stays. The breakfast was good, with no restriction on how much you could have, and in a nice room, so it was a relaxed start to the day

Mediocre ok for one night

The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..

Very professional place

Room was too hot. Butty everything was brilliant.

Noisy at night from kids/people fighting and screaming outside. Pigeons wake you up early

Dated, unloved, poorly maintained, awful shower, no hand towels, overpriced - basically BLOODY AWFUL!

Staff were extremely pleasant and very helpful.

The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd

Room was small, with terrible view out the window, alley way was used by people at night as a cut through and woke my partner up, walls are thin. Bathroom could do with a bit of work, grout around the bath and tiles could do with sorting, shower head run.

This is a restored old hotel in the city centre. OK for overnight but limited for longer stays.

Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.