Staying at Four Points by Sheraton Surabaya, Tunjungan Plaza is a truly enjoyable and satisfying experience. The hotel boasts a truly strategic location, right in the city center and directly connected to Tunjungan Plaza, making it very easy to shop, enjoy culinary delights, or simply stroll without having to travel far. Overall, Four Points by Sheraton Surabaya is an ideal choice for anyone seeking comfort, a premium location, and quality service all in one.

Overall is very good. I enjoyed my stay here

It's always a pleasure staying here. It's very comfortable, quiet, and if you need anything, everything is quick.

Clean hotel... comfortable... safe... great

Good, comfortable, clean, close to proximity

Comfortable hotel. Good choice

Overall good and all staff are friendly

Thank you for the excellent service during our stay at the Four Points Hotel. From check-in to check-out, everything was pleasant. The staff at the breakfast restaurant were also very friendly and caring towards us. Special thanks to Mas Rico for the delicious green juice, and the waiters Mas Rahmat, Mbak Febi, and Ibu Leni (sorry if I mispronounced the names 🙏🏻). Thank you for a pleasant experience during our stay there. Highly recommended hotel to visit.

The food was varied and delicious. The staff were friendly and helpful. The bedrooms were clean, tidy, and very comfortable, making for a good night's sleep.

The pillows smell a bit... I suggest changing the pillows and towels in the room.

Very good.. Very nice location... Friendly staff...

I've stayed here many times. I've tried other hotels, but the kids still love it here.

Very convenient location. Spoilt for choice of shopping and food experience

Very convenient, if you need anything, you just walk to TP.

Friendly staff, fast response, complete facilities inside the mall, safe parking, basically great.

All good, great, all 10, nothing missing

The service is really great, but the food is very ordinary, like a 3-star hotel.

The kids really enjoyed the pool, with its slides and swimming pillows. Enjoy the comfortable room amenities, soak in the bathtub, and enjoy the city views. Breakfast is available at an affordable price and with plenty of choices.

An impressive holiday with great service & facilities..

Exceptional!! 100/10! Incredibly helpful staff! Squeaky clean! In the middle of the city.