Four Points by Sheraton Surabaya, Tunjungan Plaza

Explore Four Points by Sheraton Surabaya, Tunjungan Plaza
9.4
Exceptional
From 1,310 reviews
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Cleanliness

9.4

Room Comfort

9.4

Meal

9.4

Location

9.5

Service and Facilites

9.4

People often mention about Four Points by Sheraton Surabaya, Tunjungan Plaza
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Staff Friendliness (159)
Bedroom (146)
Hotel Area (131)
Distance to City Center (130)
Bathroom (126)
Ambiance (123)
Variety (123)
Accessibility (119)
Room Space (119)
Family Friendly (118)
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Traveler Reviews Four Points by Sheraton Surabaya, Tunjungan Plaza

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40
Customer reviews
A***i
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Business
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8.8
/10
Reviewed 6 day(s) ago
Staying at Four Points by Sheraton Surabaya, Tunjungan Plaza is a truly enjoyable and satisfying experience. The hotel boasts a truly strategic location, right in the city center and directly connected to Tunjungan Plaza, making it very easy to shop, enjoy culinary delights, or simply stroll without having to travel far. Overall, Four Points by Sheraton Surabaya is an ideal choice for anyone seeking comfort, a premium location, and quality service all in one.
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David J.
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9.4
/10
Reviewed 1 week(s) ago
Overall is very good. I enjoyed my stay here
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Nimas A. R.
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
It's always a pleasure staying here. It's very comfortable, quiet, and if you need anything, everything is quick.
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A***a
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Business
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10.0
/10
Reviewed 2 week(s) ago
Clean hotel... comfortable... safe... great
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G***t
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8.2
/10
Reviewed 2 week(s) ago
Good, comfortable, clean, close to proximity
1 people find it helpful
S***i
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Comfortable hotel. Good choice
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Harry C.
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9.1
/10
Reviewed 3 week(s) ago
Overall good and all staff are friendly
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C***a
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9.7
/10
Reviewed 3 week(s) ago
Thank you for the excellent service during our stay at the Four Points Hotel. From check-in to check-out, everything was pleasant. The staff at the breakfast restaurant were also very friendly and caring towards us. Special thanks to Mas Rico for the delicious green juice, and the waiters Mas Rahmat, Mbak Febi, and Ibu Leni (sorry if I mispronounced the names 🙏🏻). Thank you for a pleasant experience during our stay there. Highly recommended hotel to visit.
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
The food was varied and delicious. The staff were friendly and helpful. The bedrooms were clean, tidy, and very comfortable, making for a good night's sleep.
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O***i
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
The pillows smell a bit... I suggest changing the pillows and towels in the room.
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M***h
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Transit
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9.4
/10
Reviewed 4 week(s) ago
Very good.. Very nice location... Friendly staff...
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1 people find it helpful
I***A
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Leisure
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9.7
/10
Reviewed 4 week(s) ago
I've stayed here many times. I've tried other hotels, but the kids still love it here.
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M***m
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9.7
/10
Reviewed 4 week(s) ago
Very convenient location. Spoilt for choice of shopping and food experience
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Imro A.
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
Very convenient, if you need anything, you just walk to TP.
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a***i
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
Friendly staff, fast response, complete facilities inside the mall, safe parking, basically great.
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Muhammad T.
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10.0
/10
Reviewed 5 week(s) ago
All good, great, all 10, nothing missing
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f***a
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9.3
/10
Reviewed 5 week(s) ago
The service is really great, but the food is very ordinary, like a 3-star hotel.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
The kids really enjoyed the pool, with its slides and swimming pillows. Enjoy the comfortable room amenities, soak in the bathtub, and enjoy the city views. Breakfast is available at an affordable price and with plenty of choices.
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a***i
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
An impressive holiday with great service & facilities..
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1 people find it helpful
B***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Exceptional!! 100/10! Incredibly helpful staff! Squeaky clean! In the middle of the city.
1 people find it helpful
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