Wonderful stay, was very pleased. I stayed for 7 nights in a Superior room over Christmas. The staff was very helpful and friendly, the room was clean with plenty of room for clothes/luggage storage with a closet with hangers, shelving and a long table under the TV as well.
Breakfast was also well done - I saw some reviews with complaints about it not being a hot breakfast, but this is a boutique hotel, in Finland! Guests should expect a more traditional spread (see pic - unfortunately I took a video of the whole setup (and room but cannot post them!)) when booking. If a more American-type breakfast is preferred, I’d suggest booking an American chain hotel.
All in all, I was very happy with my stay, the room, and proximity to the markets, ferry, restaurants and shopping.
Pro-Tip: if you have limited time - I’d suggest to book the day trip to Tallin, Estonia versus the half day trip to Porvoo.
The ferry to Suomenlinna is a couple blocks away, 3 euros each way or just book the day pass for 10 euro and it only goes to the island and back, so can’t really get lost.