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Great staff and clean place

Beautiful place

no complaints, excellent service.

Very nice

Room was ok but missing essentials. I urgently needed an iron (there was none at room) and hotel staff told me that they were out! No bathrobes, no slippers, no extra pillows or blankets. Not best service. Breakfast buffet was not the best.

Very clean room excellent condition no issues Staff are very friendly and knowledgeable

Clean, great staff

Nice hotel, friendly staff

Hyatt Regency, one of the best hotel in San Luis Potosí

The pool area and view of the city were spectacular!

Excellent in every sense, kudos to the staff. Buy the breakfast is worth it.

Service was great the rooms were clean and most important the bed was very comfortable

Room was extremely hot Bad airconditioning

Definitely the best experience ever, great service and the costumer services was amazing, Definitely I will stay again in my next visit!

The bad news is the hotel is built around a discotheque that stays open until 3:30 AM. The good news is, if you like to yell, sing, and party you don't have to leave your room. We stayed three nights, Wed – Fri. Wednesday was not a problem. Thursday and Friday were horrible. The discotheque stayed open until 3:30 AM, and when it closed the party moved out into the streets. We talked to the front desk, but they weren’t interested in moving or helping us. The manager avoided talking to us and left the problem to the front desk. My recommendation is if you are in San Luis to party this hotel might be the place for you. If you are in San Luis for business and have to stay at this hotel, refuse to stay in room 502, and insist on a room on the seventh floor or higher to get away from the party at the discotheque. Better yet, stay at a different hotel. There are too many nice hotels in San Luis to lose sleep over this one.

Rude male Bartender

Very great views from the restaurant balcony!

The restaurant s

Super