From the very start the staff was very nice, even though we weren't the best tourists. We stayed a short time, and in that tike the staff was friendly, despite our Faux Pas and were willing to help us with arranging luggage forwarding. The room we booked was very clean and offered coffee, tea, and ice water in our rooms which we were free to use. The mats we slept on we comfortable and had plush blankets that almost kept us TOO warm during the cool Spring nights. The Onsens though were the star of the show. We had two private Onsen attached to our room, one that was inside and one that was Open-Air. Both were incredible to be in and legitimately helped myself and my travel companion with aches and pains during the trip. I can't recommend this place enough. Must go Onsen if you find yourself in Hita.

Great service

It was my 2nd visiting at Kayausagi. Thus stay also was full of satisfaction! Hotspring, Food, Staff kindness, everything! They provide pick up&drop off service, ans it was very convenient to book transportation via Expedia message function in advance. I personally wants to share a sincere gratitude to Kayausagi that contacting and helping me regarding my lost item(phone) even after my stay :)

It was little small room upstairs of the lobby area but filled with lots of antiques. There was a toilet with electronic bidet system built but not the full bathroom. There were 2 public hot springs on site, it switches everyday at 6:30am so we could experience both hot springs. There was another nice hot spring calls Yumesansui in walking distance next to the small fall at the creek. For the guests staying at this ryokan were free to use this onsen as well.very high in price so we just chose the breakfast included. The breakfast was carefully made and prepared with very thoughtful and sensitive touches so it would be very nice if we could afford the dinner as well.

Staff was very attentive, food was good and the onsen was superb! Villa was very spacious. Will love to visit again. Ranks up there with all the good ryokans I have stated in and at higher price point too.

Wonderful and peaceful place. Amazing onsen, both inside and outside in a private garden (depending on room) the food was very traditional Japanese and using good ingredients. Lovely place to be. The windows where letting the sound from the river in making it feel like glamping in a good way, very good ac and lovely bed/futon.

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역까지 픽드랍 가능해서 편했습니다.

とてもおしゃれなインテリアとお庭とお風呂。そして細かいところまで行き届いたおもてなし。心身ともに癒されました。ありがとうございます。

建物が古く風情はあってよかったのですが高齢の母との宿泊だったので夜には温泉に入ることができませんでした あと階段も急ですこしこわかったみたいです わたしが予約のときにもう少し注意しておくべきだったです

직원이 친절하고 식사가 상당히 맛있습니다. 온천의 퀄리티도 좋아요. 가격 생각이 잘 안 날 정도로 만족하고 갑니다.

I was so happy that it coincided with Kayausaggi's 20th anniversary and ours. I was especially grateful for the kindness of each and every staff member, and for Akira's detailed explanations of the food.

객실은 오래되었지만 깨끗하고 직원들도 최선을다해 도움을 주셨어요.

기대가 너무 컸습니다.. 직원분들은 모두 친절합니다.

It was the best place we stayed in all of Kyushu!

最高です！

妹の誕生日での宿泊でしたが、シェフがスイーツを準備してくれ、ちょうど改装が終わったかっとお部屋もアップグレードしてもらって、大変感激しました！

It was best.

고민하다 가격이 높지만 어느정도 역사가있고 Private 한 곳에 숙박하길 원했습니다. 삿포로 비어공장과 멀지않고, 개별 자쿠지가 있다는 것이 맘에들어 예약했고, 조식 포함으로 예약했습니다. 저녁 가이세키를 주문할때 생각보다 높은금액에 (11,000옌/인) 놀랐지만, 저녁을 먹고나니 이금액은 너무 저렴했습니다. 왠만한 미슐랭 식당보다 음식을 재미있게 만드는 곳입니다. 지금 이곳에서 자기전 내일 아침이 너무나 기대됩니다.

Everything was great! After some busy days in Tokyo, Osaka and Nara we were glad to recover in this traditional japanese wellness hotel. The staff was very friendly, the room was nice and clean, the onsen was great and the food was just out if this world! We learned a lot about the local food and the staff explained everything to us and was very patient. We felt right at hine and would recommend this to everyone travelling in Japan who's seeking a quiet little break (and is not picky about the food since there is a lot of fish and other seafood). Thank you for everything!