Amazing hotel I keeping coming back every year

When I looked up the information, the hotel looked very nice in the photos and the location is great. However, the room is very poor. It has a lot of humidity, the internet doesn’t work properly and keeps cutting out, and there is no fridge in case you want to store water or anything you’ve bought. The sheets and towels look old and have a bit of an unpleasant smell. The staff and front desk are very kind, attentive, and polite. However, the room is not worth it. Honestly, I wouldn’t return to this hotel. The price is okay, but for the same price you can find better options. Last month I came on another business trip and stayed at a place I think is called The Fifty — the price is about the same, maybe $3–$5 more per night, but the rooms are much larger and cleaner. They also have a dining area and a fully equipped kitchen, as well as a rooftop with a pool and good service. In summary: excellent location, very friendly staff, but very poor rooms 👎

Yes

Simple, clean room with excellent temperature control. It took a bit of time for hot water to reach our room but we didn’t mind that. A refrigerator in our room would have been an appreciated bonus. We were a bit disappointed with the included breakfast as we have had more choices at other hotels but it was definitely enough food. The restaurant was only open for breakfast, though. It would have been nice if we could have bought lunch and/or drinks there when we were having pool days. The pool needs a bit of work but it was also clean and we did enjoy it. The staff were all friendly and helpful. This property could be rated even higher with minimal work. We would definitely visit again. The location is great! Far enough away from the craziness of downtown but close to fabulous places to eat and shop at. Just a short walk to the beach, too.

Great location to 5th ave and located at the quiet end of the strip. The beds were so comfortable. Missing a fridge in our room thay would have been extremely handy to have, but we just picked up a smal cooler for the week we were here. If you are looking for an affordable place to stay, it really was all that we needed. Staff are wonderful and the place is clean

Poor

safe clean and friendly staff

friendly staff

Nice place

The room was adequate for what I paid. Lots of concrete, little charm, no kettle to boil water, inconsistent hot water supply, no drinking water supplied as advertised on Expedia. Most staff seemed disinterested. Nice pool area. I liked the location slightly away from the really touristy section. Didn’t try the breakfast. Little changes would have made this much better!

The person at the check-in desk didn't want to explain where anything was (parking, breakfast, etc.) and seemed annoyed when we asked.

Yes

We booked this last minute to be closer to the airport for an early flight. For one night and the price it was ok, but definitely not for more although the location was good. Room had a damp smell, it improved once we opened the window. Breakfast had limited options and very slow service since it was a team of two (the young lady who did all the front line work like taking the order, waitress and bus the tables and then the chef). Only drink options were coffee and orange juice. I asked if I could just get a cup of hot water since I bring my own tea bags for this type of situation and the response was yes, but I’d have to pay extra. I could tell the girl was embarrassed to have to charge for water. It was over 30 minutes before we got our food, which was fruit, scrambled eggs and toast. i am glad we were one of the first to head over for breakfast because by the time we were done all the tables were taken so it would have probably been over an hour at that point.

Easy check-in. Slight mix-up with our first room - it was already occupied by someone. Front desk resolved quickly. Room was basic and met our needs.

The room doesn't look nothing like the pictures. The room looks old, walls poorly painted. The pictures on the ad shows beautiful tiled floor and the reality is different. The floor is not tiled. The wifi is the worst, it doesn't work inside the rooms and the receptionist said that it only works in the hall way and lobby. The pool area is closed at night, no lights no staff at the rooftop pool and terrace. I would come back here. The only good thing about the room was the bed.

Spotless, that depends on your definition of spotless. Yes, it was clean, but it wasn't a 5 star hotel. It was a beach hotel, but very good. And the staff was courteous and hard working. If you want to stay at an affordable safe and clean hotel on a budget, this place is good.

Staff, not welcoming and not helpful

Not Hot water inside the property

The location was perfect for us, just off 5th but not in the busy section. The lobby is cute as well as the garden space between the buildings. Something to note is it appears that the king rooms all face the garden while the rooms with two beds face the street. The hotel is probably due for some upgrades but there was nothing wrong with it. Sheets were clean and the staff was very kind and helpful. I wish the breakfast was a bit better, we ate there on the first morning and didn’t go back. I also wish that they left bottles of water in the room and that there was a mini fridge.

They asked me for a deposit which isn’t stated in the property details, the hotel is old and outdated the beds are hard