Our room was on the ground floor and the hall way along to the room smells so strong of damp it almost smelt like fuel. The room was basic which is what you would expect for the price paid as this was just a base for us as we were attending a wedding in the Tarbet hotel which was fully booked…however I don’t think it had been cleaned there was bits of old food and rubbish on the floor I stood in what seemed to be peanut butter. The mattress protector was all stains and the sheet didn’t fully fit the bed, as it was so hot we were going to use the grey throw from the bottom of the bed instead of the quilt but this smelt like urine so was put on the floor. The hotel it’s self when you enter is bright and clean along with the bar area drinks were well priced and the pool table was free! Don’t know if the rooms on the higher floors are better. Arrochar it’s self was a lovely wee place with stunning views and food amenities for the size of it, would recommend Ben Arthur’s Bothy for food, drinks and entertainment! And the staff were amazing friendly and helpful. We would definitely go back to Arrochar but stay elsewhere.

Enjoyed our stay ,staff very good Andy exceptional, loved the bath hot water was a bonus. Great location for touring the area just off main A road and surprisingly quiet. Excellent choice for breakfast. Would stop again. Our thanks to all the Staff

Ok for a stay over for one night. Staff were lovely and the pints of kager was super cold. Food was great.. enormous portions. Don't have any sides if your having a curry

If you’re looking for a hostel crossed with an 80s working men’s pub, you won’t be disappointed. With the pool table in reception it must be the vibe they’re going for. It would be punching at 2 stars. Bed as hard as a board, pillows like pancakes. Curtains didn’t fit the window. Toilet didn’t flush properly. Good luck.

The hotel was huge with many floors of stairs and doors. We had the small annex double bedroom. The room was recently decorated, and was tidy and clean. However, the room felt damp, only relying on a small electric heater. The water was very hot in the taps, but the shower didn't work and was freezing cold. The staff serving were helpful and friendly. The food on offer was good, and the fusion curry menu was the best in the UK i have had and having travelled back from a holiday in India.

The mattresses and pillows were really bad. Nothing was very clean other than the bathrooms. Our sink made noises most of the night, and our toilet rarely flushed. There was incredibly limited parking. There was a leak on our ceiling and very thin walls. You could hear every other occupant. There was also an unpleasant smell in one of our two rooms.

Very clean but the room was small even by European standards.

clean room- does the job

Excellent Breakfast but Dinner Menu limited. We visited in May and the lift had been out of order since July. This was totally unacceptable as the stairs were quite steep and for those carrying luggage, especially to the 4th floor, this was not good. All the staff were very friendly and helpful and when we asked to be moved, they did their best to make other arrangements. Apart from that, we love Scotland and the beautiful scenery it has to offer.

I have rated this stay high because it was excellent value for money. Obviously the area and views are outstanding. Our room was clean and comfortable and the staff were really friendly and helpful. We decided to have dinner at the hotel because they had great options and the Korma we ordered was probably the best I’ve ever had. It was delicious and fresh and we were so impressed with the quality of the food for the price. It’s my 2nd time staying at this hotel and it’s been pleasant both times. It is much cheaper than other options in the area and I can honestly say the food was 10/10. We also had a great restful sleep! They have a hot tub & sauna for guests to use and the pool table was free to use for guests also, which was ideal. Thank you, we will come again!

Ignore the bad reviews. It may be a bit dated, but it retains some old world charm. Couldn’t fault anything.

Room was clean,hotel could be doing with some updating.dinner and breakfast was ok.

On arrival there was no one on reception and a lot of noise coming from the bar area,where children were jumping on seats (Parents were in attendance) Nice clean room, pet friendly & perfect with ourdoor acceess for dog. Nice and clean room/bathroom, but shower door needed looking at. No hair dryer in room. When asked at reception, was informed all loaned out, however one was brought to room when available, unfortunately a little too late . Fish and chip shop across road. Lovely view, but quite a bit of road noise.

We were seated in the bar

Yes it was welcoming to pets . Car park was busy.

Lovely room although no view, staff lovely, good entertainment

Had a very nice 2-night stay at Loch Long Hotel with my daughter and grandson. On arrival the reception area is very bright, modern and welcoming. The man on reception is extremely polite. After reading some really negative reviews I wasn't expecting much but was more than pleasantly surprised by how nice it actually is. We stayed in the family room, which is small but adequately eqipped with a double and single bed and bath. The room was lovely and warm,bedding was very clean and the hot water was perfect. Plenty tea/coffee and toiletries. I used the free hot tub and sauna which was fantastic. The food was superb at each meal for all three of us. Considering that this is a budget hotel with a budget price it gave excellent value for money. Entertainment in the lounge was also excellent. We will definitely return here

Dirty condition 1 Scottish lady staff was pleasant breakfast poached egg wasn’t cooked we didn’t have a free breakfast

The room needed a good clean and certainly the bathroom needed an upgrade, the curtains were not wide enough for the window so used the bed footer to try to fill the gap.

Helpful staff with entertainment first class