9.2
Exceptional
From 66 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Ryokan Sansui

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Super!!! Everyrhings OK...Execept outside ryogan. Outside bathtob was closed. However, great experience and nice meals. Thanks.
Min
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

산스이에 두번째 방문입니다. 주인분들은 항상 친절했고 편안한 휴식을 취할 수 있게 해줍니다. 재방문 할겁니다
Jeffrey
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Nice location and beautiful surroundings. Ryokan has definitely seen better days and is need of refurbishing. Still staff is friendly and helpful. Meal is traditional so may not be for everyone. The onsens also look dated and can be brighter.
Farzad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We loved our stay at Ryokan Sansui. The view of the mountains around the hotel were amazing with tri-colored foliage. The staff were also very lovely and kind. The food was also delicious and more than I had expected. Communication wasn't too easy, but the message would get across. The best part was, of course, the onsen (hot spring) experience. They offer both public (gender-separated) hot springs and baths, as well as 4 private ones that don't need prior booking or extra fees. Getting there and back took a lot of time though, so our 1-day trip seemed a bit too short.
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Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Lovely rooms and in-site onsen (both public and private). Great quiet location; convenient to get to and from. Has a lovely dinner and an Izakaya nearby.
Bryan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The host family is extremely kind and friendly. They prepared delicious meals in accordance with our dietary preferences. It was a pleasant, restful place to stay while we explored the beauties of the Kamikochi region. We greatly enjoyed our stay!
David
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff was very helpful in planning my trips each morning, asking where I was planning to go and then helping me find the right bus to take. The night of my arrival as I walked pass the ryokan they called out to me so I would not remain lost.
Kam Hung Kenneth
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

員工服務態度非常親切友善 食物質素高 房間符合要求
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hosts and staff made this a particularly pleasant and unique stay. They were very attentive and helpful. A delicious Traditional Japanese Dinner and breakfast were served to us in a private room. There are public and private bathhouse options- all of which were very clean, comfortable, and relaxing!
Imran
icon-Leisure
Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

I went to this hotel twice. The first time was last year and the second time this year One of the best in the area The staff are friendly and kind. I really enjoyed my accommodation here
Vanessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The service and attention to details were top notch. The owner/manager was very helpful and with his help we were able to go to Kamikochi by public transportation even though it was closed. We really wanted to do this so his help was much appreciated. We did not have breakfast but the dinner was very good and served by these nice attentive ladies which we really enjoyed. The ryokan is more traditional which worked for us in the remote mountains. The view from the spacious lobby area was very pretty.
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Etienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

We very much enjoyed our stay at Ryokan Sansui. Our host was excessively kind and the stay was great. We particularly enjoyed the private baths, especially the larger one which is tucked away.
Margarida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

We had a wonderful time, everyone was very kind and welcoming and the onsens were amazing
Alan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The hotel is easy to get to from Matsumoto by bus on a very scenic ride. We were collected by the hotel manager from the bus stop. This is a very sleepy village, though we ate at two very good restaurants. The hotel has seen better days (not really a Ryokan). However two major highlghts: were their evening meal which was was brilliant, incredible course after course in a private dining room. Equally, the experience of sitting in their hot pool looking at the mountains was very memorable. Catching the bus down to Takayama was easy at the end of our stay.
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Damon
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Off the beaten path, and probably best suited with a car (which we rented), but also accessible by bus/taxi. Owner/Manager was SUPER nice and helpful. Breakfast and dinner were unique and tasty, and reasonably priced. Very close to Kamikochi, and a few dining options nearby by car (and possibly an itzakaya across the street...if the owner is not napping 😆). 3 lovely private onsens on-site, too, plus 2 public for M and F. Nice alternative to western hotels with tatami mats and a lovely view of the mountains.
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Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

We felt very taken care of. The property has not seen renovations since the early 70s, I suspect. It actually adds to the charm of the place.
Bryan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The hosts were extremely hospitable and helpful. They prepared exceptionally delicious meals tailored to our dietary preferences. The onsen areas are beautiful and peaceful. The scenery is incredible, and it is close to wonderful hiking and sightseeing. We greatly enjoyed our stay. Highly recommended!
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

This was a delightful surprise. It is a 40-min bus or taxi ride up from Takamaya and is well worth the trip out and back. We stayed longer here than most other hotels. We will remember this one for its charm, the kindness and cooking skills of the owner and family, and the nearby ryokans that provide the best lunches, Cafe mokkamokka, and Ryoken Tonoyashi (sp ?)- the Sansui people will tell you which one. This dinner spot provided the most delicious simple and AMPLE dinners for much less than we spent elsewhere on our 3-week trip. Definitely, we'll come back. The walks into and around the mountains were breathtaking. We made sure to do a pre-lunch and pre-dinner walk up and down a short span of the main road. As a ryoken, the usual pajamas provided by hotels the Sansui provided were a full kimono and jacket suitable for men and women. We wore these to the one dinner we had at Sansui - private dining room, and it was a hoot. The food was amazing, and highly traditional consisting of about a dozen small plates and 4-5 larger plates. Great value for excellent and abundant servings. The mountains at the start of spring are beautiful. We picked a good time. This is a retro 60s ryoken. So know that as such it has everything, including a throwback to ski resorts of that era, but misses slightly on wifi only in the lobby. Still, we met other friendly travelers all cranking into wifi and telling stories.
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Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Amazing location in the mountains. Very beautiful location and friendly staff.
Yousef
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Exceptional Ryokan hotel experience with friendly staff.
Number of reviews per page
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