Hop Inn Hotel Ermita Manila

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Overall Ratings & Reviews Hop Inn Hotel Ermita Manila

Traveloka (233)
Other sources (1,000)
8.4
Very Good
From 233 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.4

Meal

8.4

Location

8.3

Service and Facilites

8.2

People often mention about Hop Inn Hotel Ermita Manila
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Ambiance (4)
Bedroom (4)
Accessibility (3)
Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
Bathroom (3)
Distance to City Center (2)
Family Friendly (2)
Room Space (2)
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Traveler Reviews Hop Inn Hotel Ermita Manila

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Customer reviews
Phượng T.
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8.5
/10
Reviewed 2 week(s) ago
It is good for me, and I think the facilities in the room are enough for a short day trip.
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p***a
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8.5
/10
Reviewed 8 week(s) ago
Service good, I like the room, the room is clean and comfortable, but need slippers for the room.
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Y***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 17 week(s) ago
The hotel is located in the touristy area of Ermita so you can get access to numerous hotels, and restaurants easily although it's not the cleanest part of the city. Beaches, parks, museums is within a distance walk. The room including bath room is clean and quit spacious with affordable fares. But even with that price, it doesn't include toiletries and amenities like slippers. The mattress is often slides off from the bed easily. I think the room is not perfectly sound-proofed as you still can hear the slightest noises from the room next door and neighborhood. The staff is nice and helping specially the receptionists make the check in/check out process go smoothly. But the doormen need to be more 'warm' with at least smile when welcoming and helping the guests. Staff hospitality is all that matter in hospitality industry. If the hotel could improve the shortcomings, I would easily recommend it to other people intended to visit Manila.
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C***y
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5.0
/10
Reviewed 29 week(s) ago
I've tried to contact the Manila hotel through the email listed on the Hopp In Hotel website, but there was no response at all, so I did not stay there.
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Theresia R. W.
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Leisure
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9.4
/10
Reviewed 48 week(s) ago
I had a pleasant and comfortable stay at Hop Inn Ermita Manila. The hotel is clean, safe, and conveniently located in the heart of Manila, close to restaurants, convenience stores. The check-in process was smooth, and the staff were friendly and helpful throughout my stay. The room was simple but modern, and well-maintained including good air conditioning, a comfortable bed, and a hot shower. Housekeeping did a good job of keeping the room tidy during my stay. Overall, Hop Inn Ermita is a great budget-friendly option for travelers looking for a clean and reliable place to stay in Manila. I would definitely consider staying here again.
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Editha A. R.
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Business
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9.4
/10
Reviewed 75 week(s) ago
My room is clean, comfy bed. Nice view when I wake up, love the place it's very accessible😊
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Accommodation's Reply
11 Dec 2024
Dear Ms. Editha, Thank you for choosing Hop Inn Hotel Ermita Manila! We are happy to know that you are satisfied with your experience. We look forward to welcoming you back gain in the near future. Sincerely, Honey B. Front Office supervisor
T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 78 week(s) ago
I have stayed here three times and I loved it because this hotel is very comfortable.
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Accommodation's Reply
24 Nov 2024
Dear Valued Guest, Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our hotel. We are proud to offer accommodation at great prices and comfortable stay. We look forward to seeing you again soon. :) Sincerely, Honey B. Front Office Supervisor
M***e
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 92 week(s) ago
The staff was very helpful and quick response.
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Accommodation's Reply
28 Aug 2024
Dear Valued guest, Greetings from Hop Inn Hotel Ermita! We appreciate you taking the time to rate us. We’re so glad you were able to visit us at Hop Inn Hotel Ermita. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. Again, thank you and we are always looking forward to welcome you back in our hotel very soon! Sincerely, Mariel Front Office Supervisor
Angelica Gamilo
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 327 week(s) ago
Simply awesome. Will visit again Hop-in once I visit Manila area. Good experience. Room was Good , clean and spacious.
1 people find it helpful
Chester O.
icon-Business
Business
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8.5
/10
Reviewed 336 week(s) ago
very accommodating guard. arrived approx 10pm. assisted us by giving us the nearest available parking lot. thanks
1 people find it helpful
Irka D. V.
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Backpacking
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8.5
/10
Reviewed 350 week(s) ago
hotel is good as budget hotel. very clean also. but wifi signal is very poor.
1 people find it helpful
Clemencia Cariaga
icon-origin-TRAVELOKA
9.7
/10
Reviewed 353 week(s) ago
The hotel staff are accommodating and courteous.
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Ann
icon-origin-TRAVELOKA
9.1
/10
Reviewed 357 week(s) ago
good place the stuff hotel very good
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Aliff N.
icon-Business
Business
icon-origin-TRAVELOKA
4.8
/10
Reviewed 360 week(s) ago
The receptionist had no smile at all. The check-in process is too long. Until we fall asleep in the lobby
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NUR ALIF
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 360 week(s) ago
The receptionist had no smile at all. No amenities in the room. As long as we are staying the bathroom is never cleaned only the bed is cleaned.
1 people find it helpful
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Nguyen M. H.
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Backpacking
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9.7
/10
Reviewed 364 week(s) ago
The hotel is clean and very good security, comfortable facilities
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Johanna v.
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Romantic
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5.4
/10
Reviewed 365 week(s) ago
Hotel does not have an inhouse house keeping service. We had to wait for 5-6 hours for an early check in. Ac is not cold.
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Rini R.
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Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 366 week(s) ago
Overall good, the only thing lacking is no kettle 😞
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Novelyn L.
icon-Business
Business
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9.7
/10
Reviewed 372 week(s) ago
The rooms are clean and the staff are very accommodating.
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DUONG T. H. T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 376 week(s) ago
Walking distance to Manila Bay Walk. Many restaurants near by. The room was new, clean and neat. The staffs were all nice and friendly. I'm satisfied with Hop Inn. Recommend for those who want a place in Malate. Thanks.
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