This was truly the worst room I've ever booked in my life. It was worse than a motel, incredibly dirty, damp, moldy, and terribly smelly. There was a nail salon downstairs, no elevator, and no staff to help carry our luggage. From check-in to check-out, not a single staff member came out to check us in or out. The room was damp and moldy, the walls were cracked, the mirror was broken in half and not replaced, the bedsheets were dirty and sticky, the toilet was uncleaned and full of calcium deposits. The air conditioner couldn't even run properly, and some guests even ended up in rooms that hadn't been cleaned at all. With this kind of business practice, they should just close down. Absolutely disgusting.