We had a wonderful stay at this hotel. The room was exceptionally clean, comfortable, and well maintained, with everything I needed for a relaxing stay. Housekeeping did an excellent job each day, and the room always felt fresh and welcoming. The service throughout the hotel was outstanding. Every staff member I interacted with was friendly, professional, and genuinely eager to help. They went above and beyond to make sure my stay was comfortable and enjoyable, and their warm hospitality made a lasting impression. Unfortunately, the room arranged for my driver was not comfortable or up to the same standard as the hotel. Because of this, I had to book a different hotel for my driver to stay overnight. I hope the hotel considers improving the quality of driver accommodations in the future, as it would make the experience much better for guests traveling with drivers. This small improvement would further enhance an otherwise outstanding stay. Overall, I highly recommend this hotel to anyone looking for excellent accommodations, exceptional service, and a welcoming atmosphere. I would gladly stay here again and truly appreciate the outstanding experience provided by the entire team.

Excellent

Excellent

Good breakfast, chef made a special effort for my son and prepared him something out of the menu which he loved. Overall the property was fully equiped, staff was friendly and very nice stay

Very good experience

Nice stay

Room was clean, food was amazing and the staff was very helpful.

The staff made us feel welcome . Rose petals were showered on us on arrival ! A musician played traditional music . They gave us beautiful Rajasthani hats . We were upgraded to a suite which was spacious and comfortable though the decor was a little gloomy ( beige and brown with dismal brown blinds , when lifted revealed the garden , thankfully ) The front of house reception staff : Hardik and Binay and staff at the Jaisalmer kitchen all day restaurant , Jyoti and Durvik were very helpful and provided excellent service as did the hotel driver who took us to the Desert Safari tent( sorry cannot recall his name ) . Our only negative experience was at the rooftop restaurant on our last night, 18th November. You can find here while viewing the magnificent Golden fort , lit up ! It was quite cold and in spite of us wearing warm clothes . Three requests to the staff for providing us with heaters were completely disregarded ! No apologies were given either ! The food was average . Service was poor . We regretted our choice of restaurant and wished we had gone downstairs to the warmth , friendly service and excellent buffet at the all day restaurant ! Otherwise a great stay and a wonderful experience of our visit to Jaisalmer .

Staff was very nice!!

Simply superb stay! Courteous and friendly staff, great breakfast, beautiful hotel and rooms.

Overall good

The pool was filthy - full of insects, algae and appeared to have no source of fresh water or evidence that it’s cleaned. When we checked in, we were asked to pay for the room which we’d already paid for. Upon check out, we were told to pay again and this prolonged check out for about 15 minutes! The a la carte food in the restaurant was appalling. The breakfast was fine. The room was okay - a little tired but the doors don’t have soft closing so it was noisy at night. This hotel certainly doesn’t live up to the Marriot name - unlike other Marriots in India.

I liked my stay here, I think it could have been better. The individual at check out didn’t communicate well. It’s not a bad option though considering how close it is to the fort and the shopping area.

Good FOOD. Good Service. Bad Upkeep

Overpriced for the service

Amazing property very caring staff delicious food prepared by authentic cooks Rooms very clean room attendants are very nice providing the best service All the staff went over and above to care for the guests Would recommend to stay at this property

very good

Great people, especially the kitchen and dining staff would go an extra mile to make us feel welcomed (one person who stood out was Dilwer-ji). The rooms were ok, carpet stains and cleanliness was something that bothered us a bit. The property overall was maintained well. They also had a nice New Year’s eve event.

The food was average, there was some sort of gutter smell that was annoying and therefore I got out a day early. The staff however were excellent and the head chef tried his best to come around and get his feedback

It was a great experience staying at jaisalmer marriot...food ,services,cultural activities,rooms...all were great...there was mutiple options for kids in game zone...there was a nice swimming pool...location of property was at walkable distance to market...we really enjoyed staying here...