Helpful staff

Hotel is not close to anything that was open, the classy bar closed in operable, no cafe. Dark dingy halls like creepy dark. Front desk attendant spoke little English and was not very helpful. We booked 2 nights, but I could not wait to get out of there!

Our room was affordable but smelled like someone’s armpit, and found some hair on our bedsheets. Also we had no hot water in the shower and the bathroom fan was quite noisy. Positive: our room had a styler where you hang your clothes and it gets rid of any wrinkles.

The hotel is new part of city so it was really clean and I like my room, service and staff was excellent. Also there was so many choices for restaurants. All the restaurants I‘be tried I was satisfied. But now I’m in city of tong young and I’m already disappointed with the quality of hotel. Staff doesn’t care. My door and tv was not working properly and they fixed the door but they said they will be back for tv but never did. Also it was supposed to be deluxe double room. That’s not deluxe double room.

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Everything was really excellent and good for price.

everything was wonderful except for the last day. it was 12am at midnight, air-conditioning was on and all of a sudden, some one decided to smoke and the smell went in to my room, funny thing it was from the air-con. has to shut off, open the windows and door as I really hate the smell of cigarettes, considering the hotel room was smoke free. other than that, my stay was good though the hot water is weak at times.

Very good business stay hotel. Friendly service by staff. Cigarette smoke odor could be improved during morning cleaning time so non-smokers don't have to deal with it; small nuisance, nothing major. I would stay here again.

At first they gave me room 701, once I open the door, there has so many cockroaches, not one, many, and I start to kill and some run under the bed then I decided to change room. They changed me to Room 601, although no cockroaches, but shower is not that pleasant as the water will spray everywhere. Then next day I showed the video to front desk and they said they will fix but nothing happen when I come back. Give up.... The only thing good is there has a big TV and the Lotte mall is beside it

The price was different from advertisement.

Very good hotel. Clean and updated and good staff. I would stay again for sure

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