Excellent place to stay

5 star for everything

Rooms are great but the food is expensive

great staff

HVAC in the room sounds like a jet engine. Hot in the rooms.

Lake is amazing, internet was so slow

Aroura was BEAUTIFUL!!!! Worth the trip but very cold!

The rooms are clean but are so noisy. When the northern lights tours come back at 2am you will be woken up, the hallways are noisy and the doors/walls have no noise blocking properties. FYI, if you stay in summer during midnight sun note the blinds are not blackout. The usb charger at the bed was broken with no where to plug my phone in except across the room. Hotel is already showing it's age. There are also multiple homeless people asking for money out front which isn't bad except one was very aggressive and followed me into the hotel, no security was present.

We stayed for 4 nights. Not a single cleaning throughout our stay although we put out the sign “make up our room”.

Overall the hotel is good, rooms is so spacious and clean, staffs are helpful. Food in the restaurant is surprisingly good and prices are reasonable. The only downside is we stay in the new building and there is no front desk and staff there, restaurant, gym and the front desk are located in the main building, it’s so inconvenient for us to call a shuttle there every time, sometimes the phone is busy and we can’t reach anyone, it makes us very difficult to meet the tour guide there, also the winter gear is so heavy, we can’t carry all those things to walk all the way during-36c at night time, other than that, everything is good

Clean room, was a bit noisy at night because of the time of year and groups going to look a Northern Lights but I think that would be the case in any hotel in Yellowknife

I’ve loved this hotel because they were incredibly helpful. My bag was lost and they didn’t care what time day or night I checked to see if it had been delivered and it was there. They would call a cab immediately and it would be there within two minutes when we needed one. Using the steam room and sauna after being out in the cold was wonderful. The bed was comfortable and we both slept well. The room was large, spacious and also had a desk where we could work. I would stay there again.

It wasxreally good.

Stayed in the apartment style rooms that are across the parking lot from the hotel. This was an upgrade given to us when we checked in. Kind of a pain to go back and forth between the two buildings when it is so cold outside. Breakfast buffet was very good. Giving 3 stars because the heat was blasting in our room when we checked in, had to be at least 35 C in the room. Made for a very uncomfortable first night.

Nice property but we were surprised to find out that our suite was in a seperate building that in the cold, you would need to take a shuttle over to. Using the sauna or steam room in this situation was not ideal. Suites were big and well-equipped.

The hotel is close to the airport and the airport shuttle is convenient. During the winter months, they provide a shuttle to the new building from the lobby and vice versa. The room we were in got a broken window that doesn't close all the way, so there was tape over it. Thankfully, the heater was warm enough to keep us from getting chilly. It is walk-able distance to a grocery store and a pharmacy.

They’ve put us in a different building, we booked it specifically for sauna and couldnt use it… the room was full of cigarettes smell, housekeeping left the balcony door open in minus 30 and it took 24 hrs for the room to warm up, we slept in cold and in smoke… terrible

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Nice place

Very late house cleaning. We were not told at booking that we were not in the hotel but a separate building that required walking in -40 degrees or waiting for a shuttle. Also meant no easy access to restaurant and lounge. Different breakfast menu than what is on the website. Well situation to airport, downtown, Snow King Castle etc. Was given different answers by different people to the same questions. 2 bedroom unit was very spacious and well laid out.