They recently changed their name. During my check in it took longer than expected due to this circumstance. Initially they asked for a payment when this was previously done thru Hotels.com under Hotel Araiza. After I showed them the receipt, they acknowledged.

Amazing hotel

i did not use

Really clean and professional environment

Gran hotel y ubicacion

Great place to stay! Clean, in a perfect location, and the staff was incredibly friendly and professional. Check-in was very easy. Highly recommended

Everything

Friendly, clean, very comfortable.

Yes

Excellent

Staff very helpful and responsive. Place very clean.

we always stay there

No, there were hairs on the bed as if the sheets were not changed, but the staff was nice and moved us to a different room.

Yes

Great service!

The room was huge and the amenities were awesome, the front desk was great and answered all my questions

Overall was fine but they don’t clean when we ask daily

Enjoyed our iver night stay

Everything was good the only thing was no free breakfast 😕

The heater in the room was not working. Although a small portable heater was provided, it was not sufficient for the size of the room.