Overall Ratings & Reviews Sleep Inn Guarulhos

An average stay if you need an overnight stay close to the airport. We managed to get past immigration and to the bus stop in the hour when no transport is provided, resulting in a lengthy wait. Difficulty communicating in English.

Bad idea of smoking area inside Bad transfer hours

The staff at the hotel are amazing. From reception to security, restaurant services and room cleaning. They are affordable in terms of the additional services available at hotel and offer free shuttle. Hotel is quite average in facilities and pricey for room (but convenience store is fairly priced). Downside is that the hotel has no kettle or phone in the room, amenities are basic in room but it was clean. Nice outside area to sit and close to the airport

Great

It was a good option for its proximity to the airport (GRU) but the language barrier is a big downside. We had misunderstood their shuttle service times and we had even used a translator app but still got the wrong info. Twice in one night the fire alarm got triggered and on the second time, it took maybe 45 min for them to disable/disarm the alarm. It woke up the whole hotel, well, my floor at least at around 3am! The hotel lobby convenience store sold only mini/personal sized drinking water bottles. Free filtered water stations should at least be a courtesy in all hotels/inns.

Fairly quick to get to and from, from the Gaurulhos airport. Everything was very clean but unfortunately my room was so noisy - people walking around the hallways at 2 / 3 in the morning, loud air conditioner / fridge. Breakfast was nice. Lots of people stay at this hotel which made it feel nice / lively.

Surprising great overnight stay for waiting next day flight. Only suggestion is transport to park also in Terminal 1 and 3, not only 2.

The hotel is located nearby the airport and has shuttle.

Safe an clean an convinient

Very good hotel and staff.

Convenient stay near to the airport. The shuttle service also worked well.

lencois horrivel nao e bom mesmo pessima escolha

Not good at all

Property was worth the money

Arrived late into GRU and had an early morning flight the next morning. This hotel was perfect for us to get a good night sleep and continue our trip. Nice that breakfast starts at 530am. Downside the dining room was a bit dirty by 6am. There is a free airport shuttle every half hour. Wasnt early enough for us but great if it works for you.

Fine for a night between flights. Clean, comfortable bed and staff is polite and professional. Recommended

I like it because it's very close to the airport, and the price was a little bit lower than other hotels around. I don't like it because the sink was clogged, the bed was ok for one night, the transportation to the airport was limited. They told us the van to the airport was booked from 5am to 7am. We were lucky because the airline crew didn't show up, so they had room for us.

Unsafe area for foreigners. Hotel is in pretty good shape.

Nice stay, I definitely would be back

Oi! Tive a oportunidade de agradecer pessoalmente por toda a ajuda que tive durante as poucas horas que fiquei… toda a equipe com quem tivemos contato foi super gentil com a gente mesmo com o tumulto de um voo cancelado. Nosso único problema foi a questão do estacionamento, mas sabemos também que foi a forma que o hotel foi construído e não já muito o que seja feito. Mais uma vez muito obrigada!