Petit Palace Apart Hotel Suites

Explore Petit Palace Apart Hotel Suites
8.6
Very Good
From 432 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

8.4

Service and Facilites

8.6

Traveler Reviews Petit Palace Apart Hotel Suites

Number of reviews per page
20
40
Top reviews
Ruopeng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

convenient location, very friendly staff, spacious rooms. Highly recommended!
Lilia B
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

we were traveling international with family for the first time, not a good experience, we checked out several weeks early because of mold and the hotel would not refund any portion of the stay, they said the mold smell was irrelevant, they also charged an additional 10 percent of booking price up front for "cleaning services",
Axana
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms are dirty
Maria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location
Daniel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very helpful and friendly staff
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My lady and I stay at this establishment for six nights (Saturday through Friday morning) That said, I cannot recommend this hotel, because the information posted was deceiving. We had the so called "Executive suite." What a joke. First and foremost, it was located on the 2nd floor (which was technically the first floor of rooms). There was no tv in the living room, and no room to seat and relax comfortably. Extremely small living space. When we first checked in, I mention this to the front desk personnel, he ensured me that they would rectify the issue the following morning. There was zero follow up from the staff. In addition, I mentioned that I was a Gold member, and highlighted that I was eligible for a free upgrade. No follow-up or upgrade occurred. It get worse... They literally provided two towels, and one hand towel. Oh, please be prepared to go out and purchase your own toilet paper, because what is provided is essentially tissue paper that is dispensed like ... Tissue paper. The hot water was only available the first couple of days, then it was luke warm the rest of the trip. The maintenance team was banging and making noises every morning. There is so much more, but it's not worth my time. The last thing I will mention is when my lady and I checked out on October 24th, the front desk personnel was sleep, and was discombobulated. Didn't assist with our bags down the stairs, or provide and assistance. Will never stay at this establishment again.
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Jhonny
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everything as described. Friendly ans helpful staff
DARCE VAN
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice apartment style close to Kennedy Park
Maria Isabel
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Comfortable. Excellent location. The massage chairs in the lobby are a HUGE Plus!! we really enjoyed them after walking all day around the city. The breakfast could be served earlier (available only from 7:30-10:30am). And it would be nice if they had a cafeteria instead of bringing it to the room as it felt a little cramped for us to eat in the guest room.
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Jose
icon-
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Buen hotel y buena ubicación. Lo malo es que la cocina no tiene hornilla ni fuego para poder calentar o hacerte algo
Ana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Property is stratgicallly located around all shops and restsurants
Taniya
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lights not enough and some not working.
Ekaterini
icon-Family
Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I had made a reservation with the receptionist at the hotel a week before my stay and when the day came for me to stay there they couldn’t find my reservation. I was waiting for 2 hours for them to find my reservation once they did they said that a previous guest had left their suitcases there and they couldn’t give me a room. They didn’t even apologize and after 2 hours had to find a different hotel. Worst experience ever. DONT STAY THERE!!!!
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Cristina
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It is a roach hotel. I found severed roach legs, roach wings, and actual roaches throughout the room. The shower was moldy. Mini fridge didn't work ao my food was spoiled. Microwave had a terrible smell. Pillows had hairs and covers were unwashed. The photos featured were staged. The only good thing was that the staff was relatively friendly and polite.
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Atirek
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I like the food options all around, very good neighborhood.
Franco
icon-Business Family
Business Family
6.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Ive been here before. This time the quality was disappointing. Breakfast was only bread and egg. No eggs the last 2 days beacuse they didnt have gas. No fruits. Towels were small and thin. NO INTERNET for 2 whole mornings.
Dana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The staff was nice. Breakfast could have been better. Fruit and water at breakfast would be nice.
Abe
icon-Leisure
Leisure
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

I've got little trouble bringing guest to my room so it is advised to heck with the hotel before if it is permitted. Make sure to request a lower floor because the higher up the less pressure the shower has, I was in the 7th floor and it was dripping from the shower.
JAVIER ALIPIO
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Room for improvment.
John
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

It’s a really nice place but it could use a little fixing up. Great value and I love having a kitchenette!
Number of reviews per page
20
40