Yes, comfortable room and friendly and helpful staff.

Everything I needed for a short stay.

This was a 90’s throwback. The decor hasn’t been touched since sponging paint and patterned borders. It needs SO much work. The guy on reception was clearly unhappy in his job and lacked customer service skills. The breakfast was ok but I had cold tea and no selection of pastries. The room was however very big and the location is ideal. I paid over £200 for 2 nights .. this is a shocking price for s very run down hotel. No lift access either so up 4 flights of stairs with a bad leg . I could go on about it but won’t. Definitely won’t return unless it has a makeover and a new receptionist

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X

breakfast took a long time, bed sunk in the middle

The Hotel is great, food lovely - rooms large etc - and the staff are amazing! Big shout out to Karen and Jay!

Large room, clean and quiet. Cooked English breakfast was superb with lashings of hot tea. Staff nice and efficient.

Room was clean and breakfast was good. The hotel is looking very tired inside.

Facilities were adequate but staff were friendly and helpful and was handily located - easy walking distance - for local amenities

Im gutted i only dtayed one night. Loved my room. Only negative was my room was on the top gloor and i have a disability. My own fault as I didnt mention when booking. Breakfast was simply amazing, traditional full English served perfectly.

Really friendly. Great location. Great breakfast

Clean tidy functional.. great breakfast not plush

I went without high expectations but was pleasantly surprised. Room was comfortable and clean, facilities good and the breakfast was excellent.

Well situated hotel near the centre of Tunbridge Wells. Easy check-in, comfortable room.Small car park, which fills up early but once you realize it, parking is available on the main road nearby. The full English breakfast was excellent, staff were very friendly. Plenty of pubs and restaurants within 5 minutes walk for something to eat or drink in the evening.

Lovely room!

Breakfast really good

First class staff throughout. Especially helpful with specific difficulties Best breakfast service in a long time and we take plenty of weekend holidays

Very charming hotel, comfortable room and very spacious bathroom with walk-in shower. Great breakfast and the staff were amazing!!

Very good, would stay again.