Noisy Japanese male groups didn't close the door and keep talking loud even in midnight. Closing doors without holding the handles was really loud and disturbing at 12am. I understand it was a nice time to hang out with friends but should shut the doors to let other customers rest properly. Do not choose the option with room chosen by the hotel.
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Verified traveler
Business and Leisure with Children
8.0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
The staff were friendly, and the location was convenient. The rooms were clean but the facilities were quite out-dated. There were not enough outlets in the room, and it would be nice to have an electric kettle available.
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
No better and no worse. Only the entrance on the ground floor looks gorgeous but other than that, it was little bid old basically. Overall, I enjoyed staying at.
Brian
10.0
/10
Reviewed 340 week(s) ago
Hotels.com verified review
This hotel has Ryokan Style rooms with main room being 10 Tatami Mat. Shoji sliding doors seperate a balconey like area with slidings glass panels that I could'nt get to open and at the entrance is a toilet room and a seperate bathtub room.
The balconey room has a mini fridge but there is no hot water kettle.
For men the onsen like area is on the 5th floor and for women it's on the 1st floor.
The staff are friendly and speak a little English. All in all this hotel must be the best value in Japan, though the meal plans seemed expensive so I did'nt choose them.
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Wolfe
10.0
/10
Reviewed 384 week(s) ago
Hotels.com verified review
We stayed for 2 nights. We met heavy rain and flooding / landslide in many areas while on the way to hotel. Staff are very enthusiastic and friendly,
they helped us to find which road we can go when we leave.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia