Recent renovation in a good location - clean and with a pleasant guy to let us in 15 mins after we arrived and called, but VERY cheaply decorated with the most basic of IKEA products - the images are entirely misleading. The living room had one bright orange folding bed left out and another (seemingly broken) one folded and dumped for storage behind the sofa. No staff on hand. No parking as claimed. No wifi. Broken TV that looked more like a giant PC monitor. One small scratchy towel each ... also orange! :D Worth GBP75 quid a night perhaps but nowhere near the GBP150 we paid, plus GBP32 parking since the facilities were not as advertised. Reviews to the contrary most likely achieved via the cash reward offered as a rebate for a positive one, which is also ethically questionable in my humble. All in the place was sufficient but very dishonestly marketed.

The apartment was centrally located. I’m not sure if it was the fault of the owner or orbitz but I was expecting on site parking since it was listed included with amenities. I had relied on this information since I had a car rental. I had to scramble to find parking for my rental car on the street and then pay $30 parking two blocks away for the rest of the rental term. Was very disappointed with that experience.

We liked staying on Brick Lane and enjoyed many of the restaurants nearby. We felt safe and did not have street noise. The attendants were kind and very helpful with tourist/travel suggestions.

Great location, very spacious and bright. The bed was very uncomfortable for me and the low-quality bedding didn't help either. However, I do have issues with my neck and back and have an orthopedic setup at home so it may be unfair comparing it to what I have at home. Overall a good stay, the host was very friendly and helpful and the check-in process was simple.

Apartment was clean with all main things catered for in kitchen and bedroom. Overall, good standard for price. Had to wait a while for key at checkin so would definitely recommend giving a time of arrival to avoid this. Local area is quite noisy at night and windows are not soundproofed so this is something to plan for. £150 deposit taken on card and 4 days after stay was completed this still hasn't been returned and no email confirmation that this has been refunded. This is disappointing.

I stayed with them a month ago and they still haven't returned my deposit which I was not expecting to have to pay. I have chased them again today and will update my review if I receive the money back. Also the back bedroom was very noisy and could do with further glazing

Very bad

They took my credit card and ran it for my deposit. Later I found they charged my card to a business named “Westminster Guesthouse.” After hotels.com, called them, he lied and said he’d refund the “accidental charge” if I emailed him. I did, but a month later there is still no refund.

After an initial booking (elsewhere) went awry, we were happy the host was able to accommodate our family quickly. The flat was charming and we found the area to be convenient. Our only complaints would be that the flat was very warm despite the fans, and the shower head wouldn’t stay up so you had to take a “combat shower” as my husband called it. But overall it was a nice stay.

Absolutely disgusted that a £30 cleaning fee was attached to the confirmation email but not mentioned in the room charges. The apartment was bland and noisy.

Biggest gripe is that they took a deposit upon arrival and I'm still trying via the credit card company to get it back. Place is littered with camp beds, nothing luxury about it, oh and bedroom is right over the busy restaurant area so don't expect too much sleep

Right above a busy Brick Lane so don't expect to sleep too early. My apartment was ready for a refurb as per the person who let me in. Bit of a pain to be specific about arrival times bit they were still helpful. Towel, bedding and pillows clean but need better quality

This is worst hotel Not good area. Dirty room and dirty smeel in flat I am thinking of legal action for providing poor quality with luxary name.

Apartment was smart enough but be aware it's a noisy street. I don't mind that at all but light sleepers may do? The apartment was clean and the man who showed me in was very accommodating and carries my bag up the stairs. There is no lift. Also be aware apartment does not have a TV.

Great location, multiple restaurants close by, 5-10 min walk to nearest train stations. The owner was willing to come early and we could leave our belongings. Thanks, was great experience

Really nice place very comfortable and near really good resteraunts

great apartment in great location and close to the city

Lovely apartment that I would highly recommend in the heart of Brick Lane, with lots of food restaurants below and a bowling alley with a karaoke bar only 6 doors away! My idea of heaven!

Overall absolutely AWFUL. Yes I had read the reviews before booking and they weren't great but I thought I would take the risk and now I wish I hadn't and realise for next time to trust the reviews! Says check in is at 2 but then don't want anyone to check in until 3, I was waiting a good 20 minutes outside the apartment waiting for the man to let me in even though to had called and text to advise when I'd be arriving and when I was there. When we got there the cleaner was still in there. Now for the apartment.. the photos you see are nothing like the real thing.. they were obviously taken years ago because the condition of the apartment is grim.. bed sheets are horrible.. you don't get the sofas like in the photos.. they put me in an apartment which only had 2 single camp beds in the living room even though I had booked the Deluxe biggest apartment for 4 people where it was supposed to be a big living room with 2 double sofa beds. The floor is filthy (the cleaner can't do much because all you need to do is take one wipe of the floor with your hand and it's full of dust and dirt.) they show in photos and even advertise in writing that there is 'Entertainment – flat-screen TV with cable channels' but there is not a single Tv in ANY of the apartments so that Is all lies! Those photos are all wrong. Now for the deposit money.. SO STRESSFUL!! I had to wait 3 weeks until my deposit came back and that is ONLY because I was calling and emailing them every 2 days! AVOID THIS PLACE!!

This aprtment was perfect for our stay in London. The man that checked us in was friendly & very helpful. We will definately use again!