My reservation was cancelled prior to my arrival, after a 6.5hr drive. I then had to wait almost 30 minutes for the Duty Manager to “appear”, but that was after I was told I had cancelled the reservation. Them not realizing they were referencing the wrong booking. I was given an upgrade for the trouble, Thank you! But that I'm sure was because of the different reasons, and the long wait I had to endure. I then got to the room and there was hair on top of and under the top sheet, the blanket had crust all over it. I made no compliant. 5 stars for the location. The lady at the desk had too sour of an attitude Sunday morning when I went to extend, she told me I had to check out and then wait until 4:00pm to check back in. Luckily the very competent manger solved the issue and simply and most likely had her just check me out and back in. I wasn't expecting much. They have all my empathy and grace, though clean sheets would have been nice.

Everything was perfect...

I never got my deposit back. I stayed for one night left the room basically in the same condition I found it in and yet it’s been almost 2 weeks and still no refund.

The rooms are clean, especially the toilets, which are very clean and spacious. we had a smooth move with the staff, and the breakfast was good. Maybe they can include some more items in their menu

we had a great stay over all are perfect! Thank you for accommodating us.

The front desk never answer the phone of need anything, parking is almost never available. The room service never vacuum the room.

We arrived to find that the toilet was not flushing, there were what appeared to be blood stains on the tub, and a large yellow stain on the mattress and sheets. When we asked for another room, the front staff told us that the hotel was fully booked and offered us a refund. We accepted the refund and they gave us 10min to leave the premises. I have still not received my refunded money.

The hotel is nice , it’s beyond what you pay for. The breakfast is good, and the reception staff are very accommodating. The location is great too.

Does not look like the room was vacuumed. Lots of dirt on the floor.

Very good for price would stay again and very good breakfast

Et ke dépôt prend beaucoup de temps

Staff needs to be more hospitable, greetings with a smile otherwise it’s a good deal.

It’s the worst hotel you can stay in please stay awayyy.. we booked this hotel a month ahead and recieved confirmation that we can check in at 1:00Pm until 11 next day. We reached there around 2pm there was this girl who assisted us at the reception we showed her everything but she kept saying no you can check in at 4 we only let people check in at 4 we showed her it says 1 but she didn’t listen and was so rude. We waited there and saw all the other people getting inside their rooms from reception. This was disgusting the worst part is her shift exchanged and new lady comes in we ask her the same question after waiting for almost an hour and she told us our room is already ready and it was at 3:pm she did not say it will be ready at 4 or whatsoever worst worst service ever: we couldn’t get out keys to the door they manually opened the door for us saying keys aren’t working they can open whenever if we are not in the room worst hotel worst service and not safe at all please DO NOT COME HERE.

Not enough parking on the lot. Old building and not renovated

Parking is expensive and very small space, elevator sucks. Breakfast was good.

Clean room,helpful staff, safe quite location Breakfast was repetitive especially after a week

Clean modern room, good amenities and safe

Room was clean. Customer service was excellent.

N/A

Awesome service