9.6
Exceptional
From 233 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.8

Traveler Reviews The Masons Arms

Number of reviews per page
20
40
Top reviews
fallon
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a really lovely stay in one of the rooms above the pub. The location was very convenient for exploring the Cotswolds, and the pub itself had a nice atmosphere – great for a drink or dinner in the evening. There is no car park and only on-street parking. When we arrived around dinner time there was nowhere to park, although the road cleared later and we were able to park outside overnight. The room was comfortable overall, with a very comfy bed. However, it was disappointing that the room didn’t have the exposed beams or Cotswold stone that were advertised, which was one of the main reasons we booked. The bathroom was small but fine, although there was some discoloured mastic on the floor which was a bit off-putting. One bedside light was broken, and the other couldn’t be turned off without the main light being on. There were also several hairs left in the bathroom and shower on arrival. Check-in felt a bit rushed and unclear. We were shown to the room but weren’t given any information about checkout time, WiFi, breakfast, or what time the doors would be locked overnight. The staff member showing us to the room seemed quite stressed. On checkout, we weren’t asked how our stay was or given an opportunity to leave feedback. Overall, it’s a fine place to stay for a Cotswolds trip, but there’s room for improvement in customer service, cleanliness, and some maintenance. It would also have been much better if the room had matched the description when booking.
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Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything. The staff are so friendly, the room clean and comfortable. Great breakfast cooked to order and evening meals we had were delicious. It’s a cosy little oldie worldly pub with 2 open fires, was nice and quiet when we went with a few locals in of an evening. Owner very helpful. Would recommend 👍
T
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was great. Only down side was the dinner which was good but not amazing. Breakfast however was lovely
Nicole
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Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful stay! Very comfortable bed, cozy room and hot shower. We so enjoyed our stay, the morning breakfast is delicious. We had dinner one evening and enjoyed a set menu. As a celiac, I was pleasantly surprised that the majority of the menu was gluten free. We would definitely stay here again!
Carolyn
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very friendly welcome, comfortable room with luxurious bed linen, delicious food - I had supper and breakfast. The staff were extremely helpful and what’s more, kindly found my left-behind glasses so I could return to collect them. Great customer service.
Johanna
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff were very friendly, room was exceptional. Breakfast superb.
Britney
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Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Highly recommend!
Miss J
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Had a great night’s stay. The room was spotlessly clean thanks to Tina’s hard work. And breakfast was delicious. Very impressed with the selection and the hot choices from the menu. Kate who was on breakfast service was great and recommended a lovely walk before I headed off.
Simon
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Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location, great service and a lovely Sunday Dinner
Brenda
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Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room very small, bed a small double!! Single glazed window so very noisy!! Bathroom extremely small. Clean and tidy though. Breakfast very good
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lovely area. Good location for morning walk in the countryside with a very nice breakfast. Super cozy pub
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The Masons Arms was an unexpected surprise,really nicely decorated,cosy,well equipped rooms and delicious food.
jose
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

all good except the bed to hard for has .
Carlyle
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very courteous and kind
Catherine
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This is a brilliant place to stay. Lovely ancient pub, very cosy. Food is delicious ! The waitresses are adorable and can't do enough for you. Our room was spacious with a good mattress. A bonus in the bathroom: ginger-scented toiletries! Only downside: deliveries at 6am, just under our window...
Louise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The Masons Arms is a delightful country pub with rooms that is a charming example of Cotswold tradition and tastefully updated rooms. The pub itself serves very good and reasonably priced traditional pub food in a traditional and quaint setting. Service is friendly and efficient. The inclusive traditional Full English Breakfast was generous and spot on. We would certainly return. A special mention of Kate who was very helpful and friendly.
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anne
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The Mason Arms pub was surprisingly good. Nice, clean comfortable room and the breakfast and staff were lovely.
Sheila
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lovely stay in a quiet Cotswold village
Jin
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

What a lovely place to stay for a night, the staff is very friendly too,the breakfast is very good
James
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Nice quaint old building which has been upgraded into a very comfortable hotel. The room was quit a good size with comfortable bed and clean modern ensuite. Unfortunately there was no air-conditioning and as the weather was very hot it was a bit too warm even with the floor standing fan which had been provided. The room we were in was beside a water tank which had a quit noisey pump running when people were using the sink or showers in their rooms. This was quite unusual for a hotel and quite annoying. The breakfast was superb with an extensive menu and was served by the very friendly staff. Parking at the hotel was quite limited with only 3 spaces and then on road parking. Overall we enjoyed our stay but would probably not stay there again.
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