Clean room

Place was very clean, staff was very friendly. Would book again.

Shops are just crossing the street vey cool area tons of places to eat have dinner night life all in same area

Smelled like roach spray! Uncomfortable small beds

Was not cleaned prior to arrival

Everything was good cleaning, price.

Had no shower it was taken a part into pieces on the counter.

Perfect

Staff unfriendly, poor PR, no ice at the hotel no coffee no hair dryer price high stay

Parking not enough

clean room, bring your own cleaning supplys,bring your kitchenett supplys or rent it from the hotel,beds are comfortable,it has the basics, if you need towells the'll provide,shampoo, toilet paper ,we stayde 5 days had the room service two times, they do pick up your trash dayle,limited parking we didn't had a problem,just be nice,tip

When I went to leave a car was blocking me in. I asked the staff and the lady didn’t really care nor do anything about it. I asked after an hour of waiting and still no one came to move the car. I waited some more time and it was almost two hours and the receptionist did nothing. I finally was able to leave when I went and wiggled out of the spot.

The room was clean. It has a kitchenette, but you have to bring your own pods and or plates utensils if you don’t bring them they rent them to you there. It was very convenient. They cleaned your room supposed to once a week but when we stayed five days they cleaned it twice we asked for towels they brought us towels. We asked for toilet paper. They brought us toilet paper. it’s to the east side crossing of the border lots of stores Walmart right across the street. There’s a store called Waldo‘s almost in the same shopping center and it’s very has everything that you might of forgotten to buy, limited parking we didn’t had a problem. Beds were very comfortable. I asked for a few hangers they brought them to me,anything I asked they were glad to help me with, spacious room. I had to bring my own blow dryer. Overall I had to give it a five star. I do tip the lady’s be generous and you’ll have a great experience

Terrible customer service, the front desk staff is awful. This is our second time here and it's the same problem with the front desk staff. They should have the cleaning staff teach them how to treat guests.

Staff not polite, specially front desk. Not good customer service at all! (cleaning crew nice). The room wasn’t very clean, there was a hand soap in the shower, that was never removed from prior guests. Shower curtain had mold. Not towels available, and short room supplies.

The parking lot is too small

El personal de recepción nada amables, el cuarto sin suficiente supply

Xcel service excellent customer service excellent cleaning excellent everything and absolutely are you gonna come back thank you for everything

Everything is clean everything is good. The personnel is it’s good all the attention I like it nice.

Everybody at a tent in the room is so clean and good the attention from the staff so definitely I’m gonna come back