Our shower wouldn’t drain the first day and we were standing in inches of water. The maintenance team did fix it the next day but it’s was an unpleasant experience to start. The toilet seat was also not the right size and was not easy to open. It would pinch your legs and slide around. We requested towels multiple times and never received any. We needed up snagging them off a housekeeping cart when we saw one. We had some drinks by the pool, which was nice, but we couldn’t charge it to the room. We were told we needed to open an account with the front desk (which was never offered) but the cc machine didn’t work either. We did end up paying for it at the front desk when we checked out.

Perfectly acceptable, not at all extraordinary.

Beach view is awesome. Hotel staff are very helpful and the property is near everything

The daily housekeeper during our stay was amazing. Such a wonderful lady.I do wish I could recall her name. Hotel was good.I do wish there had been beach chairs on the beach. Poolside had many. Overall it was a great place to stay.

Great ocean view

Good

We had a great stay. There’s a selection of small pools outside. Great for families in the kiddy areas and away from them for adults who don’t want that. Pool service was decent. Slow at peak times as all drinks come from the lower level bar. Service was great though, friendly, helpful and pleasant. The rooms were clean. Bathrooms do stay wet because the fans aren’t strong and the water doesn’t all drain the right way leading to wet spots. Size was good. AC doesn’t go colder than 20°C so we did feel a little sticky at times. We had an ocean view and the balcony was lovely. Access to the beach was nice too. Just outside the super busy area so beach privacy was nice. Breakfast was really decent. Rotating choices, fresh juice and fruit. Breakfast service was fast and polite. Gabriel served us several days while at the pool, great guy. Rodrigo at breakfast most days, little English but very polite and speedy. Overall, an excellent stay.

Satisfied with my stay

This is about the fifth time we have stayed in this hotel and our experience is always great! This time was my wife’s birthday and staff went above and beyond to make it a great experience!

Wi happy with the company

Necesitan dar más mantenimiento a los baños.

We had an excellent beach view (15th floor), room kept neat everyday, very clean and everything in room worked.

The staff at the Doubletree were so friendly, remembered you from say to day and despite it being the Holy Week holiday and so busy made sure guests were attended to. We will definitely be back.

We love the cleanliness and view from our room. The pool was also great.

Definitely add the breakfast upgrade. The pool, hotel location and customer service are designed to make your stay unique.

The staff was amazing, and this hotel is in such close proximity to Panama!

Friendly staff at reception desk, bar and breakfast room plus strategic location by the beach - big room and very nice ocean view ! Will come back !

Very friendly and helpful staff.

Breakfast was fresh and good. Cleaning staff and front desk and wait staff were very attentive.

clean room with a nice ocean view. only issue was with the shower, no hot water even after letting the water run over 10 minutes, barely lukewarm water.