9.4
Exceptional
From 380 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews Hotel SANSEbay

Number of reviews per page
20
40
Top reviews
Jamal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel, close to restaurants, great ocean view
Keiji
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean and comfortable room
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Estelle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect location, beautiful rooms and great value.
Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Zachary
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Super helpful and nice team. Room was small but cozy. The hotel is tucked in the back left corner of old town, right under the steps that go up to the castle. Glad we chose this location. Front Desk helped us find great restaurants
Nick
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Location and staff
Amy
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
AUDREY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything about this hotel was fabulous!
Luciano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was perfect, from costumer service to the hotel location
Pedro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was great. Very helpful and kind.
Danilo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Awesome! Make sure you reserve the parking spot w hotel prior to arrival.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property and staff were magnificent. The location is also excellent. The only negative is getting to the hotel in car. It’s very difficult. A video is provided but hard to follow. A map would be easier to navigate. But besides that it’s a great property.
Sara
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Rooms and common areas were clean, the location was right in the main area as well. Other listings mentioned noisiness, but we slept with the windows open and weren't bothered, however we live in an apartment and are used to city noise.
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Fantastic boutique hotel right in the heart of the old town. A little hard to find in the car so the hotel sent a useful video on how to navigate through the narrow streets. Very warm welcome and the room was immaculate and very comfortable. 2 minute walk to the old town for pintxos, or to the seafront and marina or to the start of the climb to the old fort overlooking the bay. Fantastic views!
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Natalia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Pros: The service was really nice, helpful with any questions, greets you with a glass of wine at check-in while explaining everything, etc. The location is also amazing, right on the edge of Old Town walkable to all the bars and restaurants, but also right on the edge of the bay next to the water. Despite it looking like it might be a loud location with tons of young people drinking outside the bar next door, our place faced the back alley and was super quiet. The 2-bedroom apartment is a great option when traveling with 2 couples, complete with little kitchenette and living space — this was really the biggest reason I picked this spot. Cons: While the 2-bedroom apartment is quiet because it faces it the back streets, that means it also doesn’t have much of a view and one of the bedrooms is super dark. My hair dryer stopped working after 1 minute, the coffee machine leaks, the internet is very spotty, and the beds and pillows are some of the hardest I’ve slept on.
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Gerard
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

A really beautiful room, really friendly and helpful staff in a great location on the edge of the old town. The main fault i would have is that the facilities available within the hotel itself are quite limited given the price of the hotel, but the plus points make up for this.
Katy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice location
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