Beautiful hotel in Hunza heaven. You won’t find a better scenic view from the rooms anywhere. Go see 11/10

Tribal room service

Room was clean housekeeping staff was good but room service guy and property manager was very unprofessional they need training

The hotel and my room were brilliant. The staff at the reception, housekeeping and the restaurants/cafe were also very welcoming and efficient. My room Had a balcony and an amazing view. It was a fairly large room with all the necessary amenities.

Amazing hotel with phenomenal rooms and views

Amazing facilities and very accommodating and polite staff.

An absolute gem of a property,

Wonderful new hotel with excellent amenities and staff

Newly opened Serena. Excellent service and condition of rooms. However, on arrival we were informed that Spa, Swimming Pool and Gym were out of action, this was not made clear on website despite paying full price. On discussion with Manager, nothing was offered for the inconvenience caused

1. Excellent view of mountains. 2. Live music. 3. Food.

The location, friendliness of staff and the help they provided especially with extra bookings.

While some of the rooms are quite small and get chilly in winter, its also the best hotel in town. The staff here is excellent too, as are the lawns. At night time, the various mosques around the valley play chants over loudspeakers, but given that the hotel is a bit far from them, it just sounds please. Oh, and the views are absolutely mind-blowing.

It is very hard to find a better hotel in Hunza. With excellent location, caring staff and good food, this facility continues to offer best value for money. However, they only have 26 rooms and availability is limited as rooms are booked several months in advance. Orbitz provided best deal for this hotel during my stay.

Excellent location and service.