The building is fine, the outside grounds are clean, and the customer service was good. The elevator is dirty and unhygienic, and the room is not clean. I had to call the front desk and tell them. Someone came and swept and mopped the room. They did not dust the tables and the TV. I also got bed bitten before I left, the entire hallway and room smelled of cigarette smoke, even though there are signs labelled "No Smoking. I had to hurry out of there and find it difficult to recommend this place to anyone. I stayed at similar hotels of this name in Timmins and Moosonee, and the places were immaculate.